Resolved! what is difference between ci and application service in cmdb?
what is difference between ci and application service in cmdb?,for me it looks like same i want exact differentiation . thanks in advance
Forum Posts
How to inactivate or delete a plugin
Hi Community,I am relatively new to SN and am in the midst of upgrading to Eureka. I enabled Performance Analytics. After a few conversations with staff we agreed not to use it at this time. My question is how do I inactivate or delete this plugin? S...
How can I set up an identifier rule that matches on Serial Number only if the Mac address is empty other wise matches on SN and Mac
I am setting up identifiers and I want to set up the following rules: Match on the Serial Number / MAC address combination.Match on the Serial Number, but only if the incoming data doesn't have a MAC address or if the MAC address field in the target ...
Resolved! Unable to Discover with Terraform Cloud
I am quite new to ServiceNow. I am working with a developer instance to develop a proof of concept to integrate ServiceNow with Terraform. I got it working with a "Terraform Environment" (a Linux vm with Terraform installed). I could not get Disco...
Resolved! How to change operational state and status of CI from Non operational to operational and Retired to Install after most recent discovery performed on CI is present(current) date ?
Hi, I have written a after BR to change the operational state and status of CI to operational and Install on most recent discovery is done and the Ci is discovered within 10 days span. It isn't changing state and Operational status of CI.Is Business...
New-CIMSession denied in discovery
Hi Everyone, We're trying to run discovery and we're beating our head against a wall on this error: New-CimSession : Access is denied.At line:1 char:1+ New-CimSession -ComputerName $Host -SessionOption $so -Credential $Cr ...+ ~~~~~~~~~~~~~~~~~~~~~~~...
Resolved! Any benefits of Agent client collector for visibility when already using Discovery?
We are already using Discovery. Are there any benefits of using Agent client collector for visibility?
How to trigger Azure DevOps pipeline automatically on Approving the Change Request in ServiceNow.
When the change request gets created, it requires Approval to proceed. Once approved, ADO pipeline should get triggered automatically.
How ServiceNow discovers Hyper-V servers?
How Hyper-V servers are discovered? Is it a standalone discovery? Can anyone provide the steps?
Virtual desktop discovery (VDI)
We need to populate the Virtual desktop (VDI) in our CMDB. Can we discover them using ServiceNow Discovery?
How to Run a Quick discovery from run script in workflow
I'm trying to Take IP address as input from user in Service catalog and pass it into back end workflow to run a quick discovery.
Error on server request getMap. System error has occured, exception is: NullPointerException:
Hi Team,We're discovering the business services and all of a sudden after the discovery we started getting the following error:Error on server request getMap. System error has occured, exception is: NullPointerException: Any help will be appreciable...
How to restrict specific fields to not get updated via discovery ?
Hi All,In our instance discovery for network devices is running and it is updating so many variables on Network Device. We want to restrict it to not update some variables, whenever it discovers a device. So could someone please advice on how can we ...
How to classify Network Appliances (I'm not talking about NetApp devices)
created 3d ago in ITIL Hello, we have several kind of specific network appliances (storage controller, antivirus, mail relay...) (physical & virtual) most of the time locked out of discovery or (linux boxes secured by vendors - no discovery ...
Resolved! Multisource CMDB use
Hi All Can anyone please explain me how to use Multisource CMDB inorder to improve the Asset and CMDB improvement. we need (com.snc.itom.discovery.license) plugin to be activated on SNOW instance and manually add these property ?? glide.identifica...
