We have what appears to be multiple duplicate records in our CMDB in a particular class. There exists a Standard Identification rule in place with the criterion of "Name." Why would we have duplicate records with the same name with the Identificati...
Hello Experts, Our customer is expecting us to show dynamic service mapping for on premise load balancer and databases.Our infra team have done tagging on VMs and those are discovering dynamically in Service map based on tags filters.Now we want this...
Hi All,Good morning. Hope you are doing well.Is it possible to choose MID server dynamically based on region through a PowerShell script? I need to run SSH command against multiple servers based on different regions, and in an ideal scenarios it is ...
I am sharing the ask to implement as below with user acceptance please help me in complete this request step by step: Cloud Load Balancer As a CMDB Manager, I would like to add the health rules for Cloud Load Balancer to view the CMDB Health Dashboar...
Hi,We have Certificate Inventory nad Management installed and use Certificate tasks (manual flow) to keep track of renewal.At the same time, we have Alerts that get created when expired certificate discovered, so it leads to kinda double-handling - ...
ServiceNow performance engagement team identified a slow integration transactions triggered by user SVCAXONIUS.INTEGRATION. /api/now/table/cmdb_rel_ci Action items identified : Action items identified : • Review usage of the '/api/now/table/cmdb_rel_...
I would like to load data in xlsx format and use an import set to import knowledge in bulk.In doing so, I would like to include images and videos in the article body, but I don't know how to achieve that tail.I would like to know if anyone knows how ...
One of our Transform Maps uses CMDBTransformUtil which is called from an onBefore script. I made some changes and started to test the Load, so I made some manual changes to a CMDB Item and then reran the load.I was expecting my manual changes to be ...
ServiceNow Discovery is a process that automatically identifies the devices on your network, and then updates the Configuration Management Database (CMDB) with the information it finds. It uses a series of probes and sensors to detect devices on ...
issue:"The alert record remains in the 'Open' status even after the event is cleared, i.e., when a subsequent event with severity 'Ok' is received."To provide better context, here are the detailed steps:First Event:An event was generated for node '1...
We've been working on configuring FlashBlade discovery by following the documentation presented here:https://docs.servicenow.com/bundle/washingtondc-it-operations-management/page/product/service-mapping/concept/pure-storage-discovery.htmlWe've confir...
Hi All,I’m using the ACC-V tool for discovery, but I’ve noticed that while some products appear in the 'cmdb_sam_sw_install' table, they aren’t being populated in the 'samp_sw_usage' table. Has anyone encountered this issue before? Is there a known l...
When setting up a Discovery Schedule, is there any reason not to choose 'ALL' for 'Use SNMP version', so that you don't limit what you are discovering ? Thanks !
If the alert severity is OK, the respective incident resolves automatically. For learning purposes, I need to deactivate that process. I checked the Flow, Alert Management Rule, Business Rule, and Scheduled Jobs, but I couldn't find where to disable ...
