How can you set-up openshift discovery without Kubernetes?
I have to be able to discover OpenShift without Kubernetes. Has anyone done this?
Forum Posts
Discovery: when are records for running processes a) created; b) updated; c) not changed; d) deleted?
We are running nightly scans on our Linux servers. The table Running Processes [cmdb_running_process] is of interest for config audit and diagnostics. From one scan to the next, suppose a process is restarted and returns with a new PID - is a new run...
Discovery: "Include domain name in host name" doesn't seem to work reliably when DNS reverse lookups multiple IP addresses
It's very important to us that the FQDN is used as the "name" for our CIs. For our purposes, the best source for hostnames in our environment is by far DNS, so trusting other sources such as SSH or WMI will not help. Setting the value of the "Include...
Resolved! Is there no way to import a manufacturer's MIB file?
I can't find anywhere on the Forums or the wiki that show how to do this.I don't think it's very time efficient for me to crawl through all of the Unclassified devices and manually add the OIDs for each of them. We do not want to extend Service-Now e...
Resolved! What is the difference between "problem_ coordinator" and "itil"?
Hi, What is the difference between "problem_ coordinator" and "itil"? I couldn't find the details when I checked the product documentation. What can "problem_ coordinator" do and "itil" can't? Best Regards,
Discovery issue "Probe skipped due to failure of previous probe attempt"
Hello I am discovering a IP switch. When I scan it individually, it scans successfully. But that device gets scanned as part of Discovery schedule where some 100 IPs are added in the range, then it says "SNMP probe timed out. Target is either unreach...
Resolved! catalog task description line breaks in script
if you are using an advanced script in a catalog task.. how do you insert a line break?for exampletask.description = 'This is line one';task.description = task.description + 'what code goes here' + 'This is line two';
Is there a way to delay the creation of an incident ticket
We currently have a number of monitoring tools feeding into SN (PRTG, Dynatrace ...). We are looking for a way to delay the creation of an alert ticket for xx amount of time to make sure that the monitoring tool does not send an all clear response. ...
Issue with Data Stream in Flow Designer (Could not retrieve snapshot for test)
I have built and successfully executed a REST Action that pulls server data from an external application (CloudCheckr). While I could build an action to parse the JSON that is being returned, it seems like a better approach would be to use a Data Str...
Resolved! Get Windows Registry Key via Pattern
HI Team, I have the whole thread regarding retrieval for registry keys for discovery and really got resolved and got the value needed. I am trying to get another key same way as I did yesterday Get Last Logged On User from Windows Registry but this ...
Resolved! What is the Difference between Network Equipment, Router and Switch?
On the Network equipment class there is a field called "type" that shows a dropdown for router and switch, but there are classes for router and switch. Which one does discovery use? Can it use all three and if so will it set that dropdown?Will t...
Resolved! Business Service vs Homegrown Applications
We are in the process of a CMDB project we've hit a bit of a stumbling block. Initially when looking at the sample data in CMDB, we envisioned that our homegrown applications would be entered as Business Services and then tied to their various CI's...
DNS Names (cmdb_ci_dns_names) shows entries with .(empty) name
DNS Name .(empty) these entries are created under the name "DNS Name" The creation date is random. First creation date 13-01-2020 22:35:06 Last creation date 07-09-2020 01:25:23 Has someone seen this beheavure How can I solve this issu...
Firewall Discovery
Can we discover firewalls, certificates and appliances using servicenow OOB discovery..?
How can I set the import field to match reference field?
Good afternoon. I have large spreadsheet to import to the cmdb_ci_printer table and the spreadsheet contains a column of many different models as show below: I have most of these models already in my instance in the hardware model table (cmdb_har...
