How we can handling "Appliances" in your CMDB?
How we can handling "Appliances" in your CMDB? what is the best way create New Class As Appliances ?
Forum Posts
Resolved! High CPU utilization due to hung PowerShell processes on MID server
We are seeing frequent MID server high CPU utilizations due to what appear to be multiple Powershell processes being hung. We are on the London release. What should some of the basic troubleshooting steps be to alleviate this?
Discovery windows servers failing with the following error
HI Team, Discovery failing with the below error for the windows device. I don't have any identification rules written on windows table , but below is the error i'm facing. Identification CI Errors: Identity Rule for table [cmdb_ci_win_server] miss...
Event Rule - Regular Expression to remove a certain part of the String
Hi There, I am trying to write a regular expression in the event rule Transform section. I am getting extra characters in FQDN and i am trying to remove them. The example strings are : abcd-asm.vdcunix.local abcdasm.vdcunix.local i am trying to remov...
Deleting undiscovered CIs
Hi Guys, Do we have any setting or property in Discovery or anywhere in instance to delete or mark CI as retired if it is not discovered in the last few days?
Reporting on Journal fields
Has anyone been able to run reports against the Journal fields in ServiceNow?
Flow Designer actions are not captured in update set
When we tried moving update set from Dev to Test, Updates which are supposed to be captured on Flow Designer actions are not captured as expected. Example: We have created an action in flow designer with some input and output values as referred below...
CMDB : Stale CIs : CMDB Corerctness Scorecard - Failure threshold reached
Hello all, I hope you can help with the question below. We have recently deployed and activated the our ServiceNow New York instances and are starting to populate the CMDB using the ServiceNow discovery capabilities. We have been monitoring and basel...
Display an Image embedded into email notification
Is there anyway that we can embed an image or company logo in all the notifications.It will be better if can be configured in Email property so that do not have to include or write a code in each notification. Any ideas are appreciated RegardsDee...
Resolved! How to configure the MID Server to restart automatically when the host is restarted on RHEL 7
Hi All, The documentation [https://docs.servicenow.com/bundle/london-servicenow-platform/page/product/mid-server/task/t_InstallAMIDServerOnLinux.html ] to enable the MID Server to restart automatically is the init.d method: 17. To configure the MID S...
Resolved! Questions/concerns regarding the vCenter Event Collector using only Orchestration (w/o Discovery)
HiI am trying to find a good solution to updating the CMDB with vCenter CI's.Obviously a near realtime vCenter cmdb update solution is perfect as introduced in the following appealing video (links to 12:15 min/sec)Ask the Expert : Real-Time CMDB with...
VMWare NSX
I am looking for guidance on how to model the VMware NSX components prior to it being supported by Discovery. My VMware guys is asking me to as the following components to the CMDB:NSX ManagerNSX ControllerNSX Switch (use IP Switch class?)Universal N...
Why servers are being changed to "Out-of-band device" class?
Hello everyone, We recently noticed that some servers (specially some Windows and Linux) have been reclassified by Discovery as "Out-of-band devices". How does ServiceNow decides whether a CI should be moved across classes like this? In some cases I ...
Resolved! Can variables from extension section leveraged when creating connections
Variables from the identification section can be referenced by $parent. during connection building. Is the same also possible with variables set in the extension section? Using $parent doesn't show up any of the variables I defined in the extension s...
serverless architecture ,discovery
is serverless discovery better for any cloud like azure or aws or /is it only used for serverless architecture ?
