I have to do a gliderecord query to get data in one of the patterns. I have tried 'Set Parameter Value' with eval of the below javscript(formatted with \n here for better readability). GlideRecord does not seem to get processed, control always hits t...
i have a requirement from customer to create an incident after 3 events. e.g for windows machine someone tries to login and fails which triggers event to ServiceNow but if login fails 3 times then only create incident out of it.
Hi, We have make some fields mandatory for the Server Table at the dictionary level. Now the thing is after running the discovery it is creating the CI although the mandatory fields are blank. I already checked the system property glide.required.attr...
Hi,I am using service now jakarta version and I am mostly using Service now instance for my cloud needs. I have configured service account and cloud account and I have configured discovery schedules for them. Recently I observed that one of my discov...
I have to create a custom field in event table to map the field values from Soap based source integration as listener transform script cannot be use in case of SOAP. I have to mapped these custom field from event table to Alert table. I have created...
Hello all,I could Navigate to System Diagnostics > Stats > Stats.but where exactly to find the version of UII found in the below link to locate the Build name, Build date, and Build tag which contain with dates but not versions.Upgrades Best Practice...
Good morning, I'm having issues with our SCCM integration with the CMDB. I'm testing the jdbc connection and getting a timeout error. I can't find where I might increase the timeout value or if that would even resolved the issue. Any suggestions woul...
Hi all, All our event rules use the default CI Binding (ie. none have the Override default binding checked). However I'm finding around 10% aren't binding as expected. The node on the event record is being set correctly with either the fully qualifie...
Does SeviceNow Discovery SaaS? If so, how would it be done? Any documentation would be helpful. Thank you.
Can anybody tell me how to get the pattern which is mentioned here: EMC Isilon discovery. If I search in ServiceNow Store I can't find it.
I am aware of the best practice to keep mid servers close to the locations where the devices are placed which need to be discovered. We are targetting 2 locations for now (A and B). I have provisioned one VM for A and another for B. The network team ...
Hi, i am using datadog and event management integration to integrate datadog alert into ServiceNow. when alert gets triggered on datadog with @servicenow it created event under datadog event table and under events (em_events) but it is unable to cr...
I am testing Discovery on a Unix host. I am getting the following warning message with my Discovery Scan. Sorry, user xxx-xxxx is not allowed to execute '/usr/sbin/lsof -iTCP -n -P -F pcnfT' as root on UnixHost.site.corpation.com. - Exit status...
I have tried to disable the serial identifiers by adding addQuery('cmdb_ci.sys_class_name', '!=', 'cmdb_ci_aix_server');to the 'Serial Number Table & Class Name', 'Serial Number & Class Name' identifiers but those identifiers are still running on my ...
Hi Guys,I am trying to discover Aruba 8320 and 8400 switches. They are fairly new and the OOB configurations of sNow is not enough to discover them properly.Although there is a pattern called "Network Switch" do I still need to create a new custom pa...
