Cloud Account Management (AWS)
When i am doing Cloud discovery in Discovery schedule, When i click on Select Datacenters, i am getting below errors, please suggest ThanksSandhya
Forum Posts
Jamf → CMDB Disk Mapping: Manufacturer Empty, Model ID Duplicated
Hi Experts, We are integrating Jamf data into cmdb_ci_disk using the Service Graph Connector. During ETL, we split disk_model_info into manufacturer, model, and sys_ids via a custom script operation (order 3500, after Cleanse Hardware Model). CMDB ta...
Get SCCM data and populate cmdb_ci_disk table, specifically the hard drive serial_number
We have a working SCCM connection. I am trying to populate the hard drive serial number into ServiceNow. I can see the value is available in SCCM, but when I try to create a transform map or adjust the robust transform, the serial_number field is not...
AWS ServicemanagementConnector Dashboard
Hi We recently noticed that our AWS ServiceManagementConnector Dashboard does not show any widgets. Can anyone advise on how or where to find these widgets as I have checked in the existing widgets and could not find anything relating to AWS config....
UI Builder - Data Visualization score card.
Hello Team, We have requirement as such that on selecting Group from dropdown (Typeahead single select component), dynamic query "Group = Selected Group" should be passed to data visualization score card. How it should be done? Pleas...
CIA Triad
Hello teamWe have a customer requirement to classification for some assets on based on CIA Triad (Confidentiality, Integrity, and Availability)triad combo for Audit.Kindly find the attached Screenshot regarding the requirement.Please provide your rec...
Task: Create Credentials
I tried to create a credential for Windows Credentials Type as per the task, but authentication is not working. Additionally, I couldn't access the MID Server using the URL. I tried all possible solutions. Let me know if anyone else has faced this is...
Are glide lists groupable in reporting
I created a list report and would like to group by a glide list field, however that particular field is not available in the Group by drop down list. Are glide lists not able to be made groupable for reporting because of its data type?
Load of form showing wrong times.
Hello All, Issue experiencing in below scenario: There are two time fields: "Start Time and End Time" and one date time field "Custom Start Date Time". If i logged in with "US/Eastern" timezone and set values start time: 8:00:00 ...
CSC Azure DevOps pipeline not working
I hope someone can help. The Cloud Services Catalog (CSC) will not run an Azure DevOps pipeline. CSC starts the process after the REQ and RITM are approved, but then everything stops. See the attached screen shot. The pipeline can be triggered...
Solarwinds Service Graph connector URI error
Hello Experts, Need your urgent help here what am i missing. We are integrating ServiceNow with Solarwinds using Service Graph connector .1. Firewall port TCP on 17774 is allowed2. Permissions on SWIS API given by Solarwinds team.3. MidServer is up...
Agent Client Collector- Check command denied by Agent allow list
Hello all,I am encountering an issue with the Agent Client Collector and the "Get running services" flow action. We are receiving the error "check command denied by the agent allow list. Context: Asset allow list empty, using agent config file allow ...
Resolved! API Key format for Azure DevOps discovery
I am unable to get the Config Management Discovery to work in the Cloud Admin Portal for the Azure DevOps config provider. It fails every time. The API Key format may be the problem, but the instructions here are vague: https://www.servicenow.com...
Healtlog Analytics limit to 10 Data Points
As per our understanding, the number of data inputs per MID Server is limited to 10. However, we would like to clarify how this limitation translates in terms of actual server coverage.Specifically, if we are using data inputs such as Winlogbeat or F...
Resolved! Linux discovery and SSH Public / Private Keys
Hi, I am currently setting up the Linux Discovery, and we have opted to use the SSH Private Key, and I have received the pair, (both private and public key), I understand that I will add the private key in the SSH private Key within the credentials i...
