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Enrichment rules not updating alerts

I am trying to use the new Alert Automation tools within SOW.  When creating an enrichment rule I am trying to parse out the severity number value from "key": "Sev2"}],I am using (?:.*)"Sev(\d)"(?:.*) as my regexIn the UI is shows that its working Ho...

GoDaddy - Certificate Management pattern

I need to discover certificates held at GoDaddy. While I work on getting the required API key, I went looking for a documentation describing how to use the pattern. As far as I can tell, simply adding a cert management credential is not enough, so I ...

Does the Agent Client Collector allow you to receive data from devices not on the company network? Will it allow out of band devices to send the information via the internet to the Mid Server?

We are looking at alternatives to gather information from devices, primarily laptops that are not regularly on the company network either in the office or via vpn. We have many users that work from home, so the devices are on the vpn sparingly, but w...

pjrichert by Tera Contributor
  • 2146 Views
  • 6 replies
  • 2 helpfuls

Resolved! Azure Cloud Discovery Sensor error

When trying to Test Account my Cloud Discovery Schedule, its showing this error:(See attached image)There was a hotfix for the script include DiscoverySensor (778011130a0a0b2500c4595ad1d1d768) "System Upgrades: glide-vancouver-07-06-2023__patch7-hotf...

motsuki17 by Tera Guru
  • 1488 Views
  • 8 replies
  • 0 helpfuls

Horizontal Discovery Sensor is missing in my new Vancouver PDI build

Hi All, In Probe "Horizontal Pattern" under "Sensor That Reacts to This Probe" tab, the "Horizontal Discovery Sensor" is missing. There is no "Horizontal Discovery Sensor" in discovery_sensor list - it is missing.  I see this error on simply creating...

Jimbo2 by Tera Contributor
  • 1308 Views
  • 4 replies
  • 0 helpfuls

CIS-Discovery eBook

Can anyone help me to find the ebook for CIS-Discovery? I am unable to find it in the on-demand course of CIS-Discovery.

debendudas by Mega Sage
  • 977 Views
  • 4 replies
  • 2 helpfuls

MID Server Proxy - Specific Endpoints

Hi All,  I am aware of the configuration to enabled ALL traffic from a MID server to go via a proxy:   How to make MID Server use a proxy for all traffic - Support and Troubleshooting (servicenow.com)   My question is, is there a way to only force tr...

Business rule is not working in Workspace view for BCM module

Hi Everyone, I am facing some challenges in Business Continuity Module workspace. While adding a new scope to the New Plan , the scope is not fetching the name based on the item selected in the workspace.   Whereas this is working in backend while di...

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nayanmule by Tera Expert
  • 335 Views
  • 2 replies
  • 0 helpfuls

Not able to see Manager history in activity.

Hi,In my recent project the the client employee (who also has admin access) changed the group's manager field but she is unable to see the particular activity in the activity stream. Me who also has admin access, is able to see. in the activity filte...

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priyanshive by Tera Contributor
  • 452 Views
  • 5 replies
  • 0 helpfuls

Outbound REST Integration with API key

Hii,I’m working on a scoped application where I need to trigger an outbound REST call to a third-party API. The third-party API expects an API key via an HTTP header like this:x-api-key: <actual_api_key>I’ve stored this API key securely using Connect...

tanvikarale by Tera Contributor
  • 809 Views
  • 2 replies
  • 0 helpfuls

Concerns with Discovery populating data in 1000s of tables!!!

Hi All,We are using Discovery for CMDB population.  It populates data in 1000's of tables. What we actually want is to have Discovery populate data in only desired tables.Data in tables like - Network adapter, Next Hop routing rule, Memory module, Di...

Suggy by Giga Sage
  • 306 Views
  • 1 replies
  • 0 helpfuls

Does ACC-V discovery include file based discovery

We have seen that ACC-V is able to list applications installed on computers if the application is listed in the Add/Remove programs.  Does ACC-V contain any type of file based discovery to find applications that are not listed in Add/Remove programs?