How d I prevent Discovery from using SSH o Firewalls? The Network Admin has complained about Errors in the Firewall logs about the MID Servers trying to login to the Firewalls using SSH. The Firewalls are actually discovered by SNMP. For Firewalls,...
Hey,I tried impersonating a user in servicenow and trying to access the new build portal.But getting this error--java.lang.NullPointerException: Cannot invoke "java.util.Map.containsKey(Object)" because "sourceFields" is null it show the eforms, but...
Good day everyone, We have several NetApp servers, both on-premises and in the cloud. We use an SNMP community string for classification and Basic Auth for identification and exploration, with the Basic Auth credential securely vaulted in CyberArk.Cu...
There are several servers where the network interface information for CI registered Windows virtual machines differs from that of the actual machines.Is there any way to investigate this?(e.g. xxxx-xxxxx11 NIC is actually only one and has only one IP...
I would like to be notified when a virtual machine (VM) is detected on vCenter that does not exist in ServiceNow's CMDB. Is it possible to achieve this with OOTB?
Hello Everyone, I'm facing an Issue with Discovery, we have an SSH Credential, I'm able to validate the Credentials against the Target IP with the Mid Server. But When i Run the Quick Discovery using the Same Mid Server the Device is not being disc...
Hi,Some cmdb_ci_db_mssql_instance records are reverting to "Absent". Some points to be noted are: Pattern - "MSSql DB On Windows" does not have install status been set in it. So by default instances should be "Installed".In my case, it has changed fr...
I had Kubernetes discovery working on Xanadu. I made a simple discovery schedule using a bearer token for the Kubernetes (OpenShift) cluster and asked it to traverse all namespaces (*). It worked. The result was ~3700 CIs and ~7900 relationships b...
We are currently working on Service Mapping and I'm very new to pattern customization.I have an application hosted on an IIS Server, and it connects to an MS SQL Database. Both servers are discovered successfully, but the connection between them is n...
Our organization is currently rolling out CMDB and Discovery, and Compliance is not something we are currently using at this time. However, the CMDB Health Dashboard shows Compliance at 100% due to a lack of compliance rules, and while we have hidden...
Hi all,We’re working on an Azure Monitor integration with ServiceNow using a webhook to send alerts to the alert table.We’ve noticed that the Azure app registration being used is currently disabled, and alerts are failing to reach ServiceNow. We’ve ...
I couldn't enable debug mode In this task you create the first part of the JBoss WildFly Identification section which further builds out the Ticket-Monster application map.*NOTE: Make a point of a) Saving b) Testing and c) Publishing the Discovery Pa...
HelloI am sending traps to ServiceNow.When a fault trap is sent it created a new alert - as expected.When I send a clear trap, it is attached to the same alert as expected. In addition, the alert is closed because it received a clear event.I don't wa...
If I have an active incident associated with an alert, I don't want clear events closing the alert. Otherwise, if there is no active incident, the clear event should go ahead and close the alert. Is there anyway to achieve this?
Hi DevelopersCan someone explain in details how servicegraph connectors and configured with the Mid Servers.
