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Resolved! What happens during Cloud Discovery when a tag (key value) changes?

What happens to the cmdb_key_values table during Cloud Discovery if an existing tag has been changed within the cloud platform (say, Azure?) For example, I have a Virtual Machine Instance CI that currently has a record in the Key Values table with th...

Bob D by Tera Expert
  • 2267 Views
  • 5 replies
  • 3 helpfuls

Most Recent Discovery date behaviour

Hi all - I'm looking for a definitive answer on whether or not the Most Recent Discovery date on a CI should update EVERY time Discovery sees the CI, regardless of whether or not anything has changed? OR, does it only update the Most Recent Discovery...

Resolved! How do I discover Cisco IP Phones via HTTP classification?

I am running into an issue trying to discovery Cisco IP phones via HTTP classification. I am able to get an xml response by going to http://ipadress/DeviceInformationX but whenever I try to create a new pattern and use the debug feature I am running ...

Erick18 by Mega Guru
  • 3579 Views
  • 7 replies
  • 1 helpfuls

Create sample event using REST API by passing JSON

Hi Community, We are in need to mimic creation of event from an external application as the connection is not setup to our SN instance from the external application yet. The requirement is to test the Push connector listener script after making some ...

Vinay Noel by Tera Contributor
  • 3602 Views
  • 7 replies
  • 1 helpfuls

Cloud Insights - Setting up a Billing Data Download Job

I already have cloud discovery running so my service accounts are set up. When i try run a Billing Download Job I get the following error:Execution is not created because of the below reason(s) :success: Connection to MetricBase successfulsuccess: Co...

Using Granular Delegation in Portal view

Is it possible to use a granular delegate widget via the portal? I currently see the ability to use delegation via the portal, however it is the standard delegation. I am able to see granular delegation in ESC. Wondering how I can see this same optio...

trentsmith by Tera Contributor
  • 1112 Views
  • 3 replies
  • 4 helpfuls

NAS Discovery

Hello,what shoudl be the process of NAS discovery?We have several NAS devices (f.e. Synology) and I would like to do SNMP Discovery.The documentation is not saying much. Is here anybody who has NAS discovery enabled? Because OOTB is not prepared, or ...

Doci1 by Kilo Sage
  • 856 Views
  • 1 replies
  • 0 helpfuls