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ServiceNow ITSM SOAR Actions

Hi Everyone, Long time lurker, 2nd time poster. I have a requirement to integrate the below https://marketplace.crowdstrike.com/listings/ServiceNow-ITSM-SOAR-Actions I'm newer to integrations, I've done Azure SGC, but I'm having a hard time finding o...

Need help with Regex for Event Rule

Hi,We have requirement to integrate one monitoring tool which will send us Assignment Group and Configuration Items fields as tags in the payload."Tags":"ConfigurationItem:XXX, AssignmentGroup:XXX, Host Name Tag:XXX, Application:XXX"The positions of ...

Resolved! Servicenow SAM - saas Lizenzmanagement

Hi all,do you know where if the Saas License Management is a component of the SAM Pro plugin or does a customer needs to license it extra? RegardsFranck

FranckM by Tera Contributor
  • 455 Views
  • 2 replies
  • 1 helpfuls

MSSQL databases not getting discovered

Hi Folks, We are trying to discover our MSSQL databases and while doing the discovery we are able to discover the instances, DBs for few servers and for few servers we are able to discover only the instances and not DBs. While checking the pattern we...

Karthik37 by Tera Contributor
  • 2162 Views
  • 10 replies
  • 0 helpfuls

MID Server: high number of credentials

Dear community, I have a customer with a high number of credentials (more than 700), handled with CyberArk.Do you consider this could be an issue when running discovery, in terms of timeouts by searching the correct credential for a CI, moreover the ...

Javier10 by Tera Contributor
  • 432 Views
  • 3 replies
  • 0 helpfuls

Do we need to enable IRE ?

Hi all, Is IRE enabled by default (I assume yes)? If not, how do we enable it?We do not use ServiceNow Discovery and the CMDB is populated through a third-party integration and a system external to ServiceNow which has IRE like rules and so we never ...

Cisco Nexus Switches

Not a question as such, but it may help someone with a similar issue. We use Cisco Nexus switches as standard for our core switches, and we separate traffic on the WAN and LAN with VRFs. The Network Adapters related table on discovered switch CI's de...

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Kuberenets Discovery

I am trying to set up a Kubernetes discovery as a part of a project, I have created Kubernetes credentials with bearer token and added them to a credential alias. created a serverless discovery Schedule  as per the doc( https://docs.servicenow.com/bu...

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Ansuman Giri by Kilo Contributor
  • 2885 Views
  • 26 replies
  • 1 helpfuls

MID Server not found error

Hi, all I'm trying to connect thrid party IDS tool(Nozomi) and ServiceNow (OTM) using MID Sever.I set up the credentail information then try to test connection, then error occurs like this; 'FlowObjectAPIException: The current operation ended in stat...