unable to open TagMappingCIs.txt file from Service Mapping course
Please help me as how to open/download the TagMappingCIs.txt file from the service Mapping course lab 2.3 I just see below empty page when I click on this link.
Forum Posts
Receiving this ERROR: Sensor is expecting JSON format (sys_script_include.778011130a0a0b2500c4595ad1d1d768.script; line 28)
We are running Discovery on our Dev environment, about 1700 devices. On WMI: Installed Software we get this error on 268 CIs Sensor is expecting JSON format in the output field after probe post processor script. Please check that your MID server i...
Resolved! Alternative ways to adjust user criteria
In my project i have the requirement for users with a specific role to be able to adjust the "companies" field in user criterias. Currently they can only read and not adjust anything. Are there any other ways of accomplishing this, other than by usin...
Unable to see experience page connected to the module for a specific role
I built a page in UI Builder and linked it to a module, restricting the module and application menu to a specific role.I didn’t set any audience or role restriction on the UI Builder page itself. and also added that role to both application menu and ...
How to find out discovery pattern resource consumption on windows servers
Hello all, Our windows sever team is asking how much resources discovery patterns consume to run for a full discovery scan occurs? thanks,Sandy
Resolved! A discovery property not found in PDI/Training demo instance
On this product docuementation page [Discovery classifiers] and on Discovery On Demand course its mentioned that glide.discovery.debug.classification can be set to TRUE to enable "Classification" Phase log information. However this property could not...
CI getting classified into incorrect class
Hello friends, I am facing an issue with discovery. Some SNMP devices are getting classified into incorrect class. It should be classified as a switch but is classified as a Router. What can be the reason ?Please suggest Thanks,Asmita
How to get midserver alerts via Monitoring tools ?
Hi, We are trying to install a monitoring tool for Midserver alerts. User case is like, whenever Midserver is down then Incident has to be created and if it restarts automatically Incident has to be resolved. Please suggest to POC to have Monitorin...
why does windows credentials need to be a part of local admin group on the target windows host
In our project, we are going to do IP based discovery for citrix worker machines using IP subnet but we would need a domain user which will then needs to be a part of local domain group on the target windows hosts. Thought it will be a non interactiv...
CI hardware_status Not Changing to 'Installed' When assigned_to is Populated
Hi Community,I'm working on our asset deployment process and have run into an issue with what I believe should be standard, out-of-the-box functionality.My Goal:When a physical computer asset is in a stockroom, its state is 'In Stock' and the corresp...
Resolved! How to add Windows credentials for the Discovery
Dear All, I am trying to add Windows Credentials in the Credentials for the discovery But I am getting error as Authentication Failed, Could anyone explain me how we could get these Credentials i.e Username and Password? Thanks in Advance.
PDI
Can this simulation be run on my PDI?
Custom SNMP Discovery Fails on Yokohama - All Handler/Probe Methods Exhausted
I've run into a very stubborn issue trying to discover a specific set of older Axis IP cameras on my Yokohama instance, and I'm hoping someone in the community might have seen this behavior before.The Goal: Discover ~2,000 Axis IP cameras. A lot of t...
Include Network Gear CI Classes in Cloud vs Non-Cloud Resources in CMDB Workspace
I want to include CI classes for network gear (e.g., routers, switches) in the Cloud vs Non-Cloud Resources chart so that I have a more comprehensive view of infrastructure components.I want to try adding a CI class to the table sn_cmdb_ws_product_...
Agent Client Collector Installation - Debian (Linux)
Agent Client Collector Installation in Ubuntu Linux DistributionNote: Make sure to run the command without any spaces.Step 1: sudo wget https://install.service- now.com/glide/distribution/builds/package/app-signed/agent- client-collector-4.3.0-ubuntu...
