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On-Demand Loading of Tabbed Related Lists

I put in an enhancement request on /hi/ for this, but I figured I might as well post one here too.It'd be really nice if there was an option to only load related lists on-demand, when the tab functionality is enabled.That way, some tables/views that ...

by  
  • 2734 Views
  • 5 replies
  • 1 helpfuls

Is it possible to get a dedicated demo instance?

Hello everyone,  I'm working with Axis2 in Java on a demo for a customer of ServiceNow.   Unfortunately, each time a custom field is added to a demo instance I have to regenerate all of my client stubs.   Is there a process I can follow which will al...

marc51 by Kilo Explorer
  • 5726 Views
  • 6 replies
  • 0 helpfuls

SCRUM Release (or Sprint) Schedule

Does anyone know how I should attach a schedule to my SCRUM Release (or a Sprint if that is easier). My development team does not work weekends and the burn-down chart looks bad when we get ahead on Friday, flat-line Sat and Sun and pick up again on ...

mike_bush by Kilo Guru
  • 1177 Views
  • 2 replies
  • 0 helpfuls

Resolved! What is the purpose of setting the MID server IP Range?

I read on the Wiki that setting the IP range of a MID server will help Orchestration know which MID server to use. Is the same true for Discovery?Does this mean if I create a Discovery Schedule for a specific IP and forget to pick the MID server it w...

mr_smith by Kilo Contributor
  • 3349 Views
  • 2 replies
  • 6 helpfuls

Reporting - relative filter

Hello,  Can someone point me to an explanation on the relative operator, when using date filter in reports?How can i use it and in which cases?  Thank you!

How to get SOAP response status?

Hi All,I am working on one of the integration with third-party tool. For instance in case of SN Soap integration. When i invoke the web service and get the response can i figure out if that transaction was SUCCESS or FAILURE ? One way to figure out i...

mikeg1 by Kilo Explorer
  • 3193 Views
  • 4 replies
  • 0 helpfuls

Document Management

I am trying create a new application based on the document management application and when I am go to look for dms_document to copy the application it is not in the choice list, anyone have any advice?

mwascak by Kilo Contributor
  • 1248 Views
  • 2 replies
  • 0 helpfuls

How to index a field in service now?

Hello All,I want to add a filter on the source field of the syslog table.I want to remove the unwanted logs and check only the records where the source field is script.How do I check whether the source field is indexed or not?Please help.

BhaveshJain by Kilo Contributor
  • 4079 Views
  • 4 replies
  • 0 helpfuls

Create new field in task table

HI,I want to create new fields in task table. Reason is so that i can use in all other tables which is extending since almost all tables extends from task. But how do I create any new field in task.I went to tables & columns, task->edit table->inser ...

ServiceNow Bandwidth per User

Hi everyone,This week one of our customers in which we are implementing ServiceNow asked me how much network bandwidth does a service now user consumes in average.Do ServiceNow have this statistic?Thanks and regards,Felipe

Resolved! Popup form when we click Order Now

Hi Experts, When user click on order now,I need to show a POP up containing text with two checkboxes as one of the variable like: Please confirm by ticking the box that a) the Contact you entered is correct b) you have changed the Contact in order fr...

abhishekte by Mega Expert
  • 4474 Views
  • 8 replies
  • 0 helpfuls

ITIL Process Question regarding incident closure

Good Morning,  This morning we encountered a Priority 1 Incident for a whole office losing their network connection. The cause was quickly determined to be a broken UPS.   Once they bypassed the UPS, the network connection issue was resolved and the ...

scottatah by Giga Expert
  • 15218 Views
  • 8 replies
  • 0 helpfuls