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Resolved! Attachment History

Is there a way to add the Attachment History to the Activity field? We would like a record of all attach/unattach activity for some of our records.

BenRamseyer by • Kilo Explorer
  • 4431 Views
  • 11 replies
  • 0 helpfuls

Resolved! Hi all, I have tried to configure the label (for a field called State, which is an OOTB field) on a project page. The metadata (Hover text, URL link, etc) of all the other fields on the Project page are being stored under the Project [pm_project] tab

Hi all, I have tried to configure the label (for a field called State, which is an OOTB field) on a project page. The metadata (Hover text, URL link, etc) of all the other fields on the Project page are being stored under the Project [pm_project] tab...

Srujith by • Tera Contributor
  • 1965 Views
  • 2 replies
  • 1 helpfuls

Report on after-hours and weekend activity

All,For some background to this request...I am putting together a proposal for onsite after-hours and weekend service desk staffing in our 24/7 operation. Currently, calls are forwarded to service desk staff that are in an on-call rotation on top of ...

brando by • Kilo Explorer
  • 3554 Views
  • 2 replies
  • 1 helpfuls

Problem with Scheduled File Import from Mid-server

I am using scheduled file import plugin to import csv file from mid-server, plugin works correctly around one month and it is giving problem and not running manually or by scheduled time.Can anyone suggest what may be the cause of problem as we are n...

Passing Parameters through the URL

I have successfully been able to create a UI Action that creates a URL with specific parameters that I pass to a catalog item and then will be rerouted to the item. The catalog item opens with no issues and is then populated with the specific paramet...

theiser by • Tera Expert
  • 13290 Views
  • 12 replies
  • 1 helpfuls

Resolved! Calculate Users Age based on Date of Birth

Hi GuysI have created a custom app (Case Management Tool) and I have a have a requirement that I would be fairly simple, get the users age in years based on their date of birth. This is a scoped application, which changes the script you can use. So f...

easybizit by • Kilo Explorer
  • 3984 Views
  • 2 replies
  • 1 helpfuls

Dynamically adding To values on Notification

I have a requirement which states that email are set to Program Manager which projects are associated to custom form (Meeting Review Form). The notification is configured to be sent when the attachment event is triggered. My issues is to dynamically ...

davidhale by • Kilo Explorer
  • 2031 Views
  • 5 replies
  • 0 helpfuls

I am interested to know how the Maintenance flag works

When I set the maintenance flag on an alert does it suppress new alerts?The documentation seems to say that it only affects the roll-up into the Overview page.   Also new, identical, alerts will also have the maintenance flag set if all previous iden...

duane_walker by • Mega Contributor
  • 1896 Views
  • 1 replies
  • 1 helpfuls

Copy file from Server to MID server

I am trying to copy a file or directory from a Windows server to my Windows MID server.   Using a simple Powershell activity where the credential vault has an account that is a local admin on both servers.         Copy-Item   -path \\server1\d$\repor...

james_lewis by • Tera Contributor
  • 3292 Views
  • 11 replies
  • 1 helpfuls

Resolved! List view: how to delete all rows on multiple pages

We are cleaning up our CMDB and have 66,000 CI on 669 pages (100 CI's per page) with the Class: Next Hop Routing Rule.We would like to select them all and delete them.   Is there a way to delete them all at once, or do we have to select all (100 at a...

dbullough by • Kilo Contributor
  • 3349 Views
  • 9 replies
  • 1 helpfuls