ITOM : ORacle Java Commercial Features
Hi Falks,any experience how to discover ORacle java Commercial feautures activation with the ACC-V agent?Does anyone here already did in the Yokahoma release? RegardsFranck
Forum Posts
CI is not binding to alert?
I have created an application service randomly and trying to use ci binding type i.e. CI field matching and given CI type as Application and you can see below the application I have created and images of event rule definition. When I created an event...
ITOM's 3rd-party monitoring tools?
in this documentation:www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/it-operations-management/reference/itom-visibility-landing-page.htmlit is mentioned that:"ITOM Health gathers alerts from infrastructure events captured...
Network configuration for ACC implementation
ACC has been installed on a Windows server. The MID Web Server is configured to use port 8800.Please provide the inbound and outbound settings to ensure communication between the ACC host and the MID server.ACC host8800/TCP outboundMID server8800/TCP...
Alert correlation
Can anyone help me in correlation Alert A trigger and creates the incident. Alert B triggered and correlate with Alert B Due to which Alert C group alert is created which is also created the incident. But only 1 incident should be triggered. Is ther...
Repository for Certificates
Hi All, Under certificate management , the certificates are discovered and stored in table 'Unique certificates' where the assigned to and other attributes are also imported. Is there any repository where only what certificates are present in environ...
Discovering of Server tape Unit
wanted to know if server tape unit is discoverable from servicenow discovery ? What are the pre-req required or to be configured ?IBM make
ACC SAM Usage : Creating new Reclamation rule for non-licensable software
Hi everyone, We have installed agent client collector in mac and Windows. We are trying to get software usage details from laptop and desktop . For licensable software, we have enable the property. "sn_acc_vis_content.disable_sam_reclamation_rules_f...
How to discover Pure FlashArray storage devices
Hello All,I am new to Storage discovery. We are trying to discover Pure Flash Array storage devices. Storage team has provided a Management IP and test account with read-only access. I have configured credentials as Basic Auth Credential. We are gett...
Unable to run PowerShell commands on the Windows server where the MID Server is installed.
I am unable to run PowerShell commands on the Windows server where the MID Server is installed. My use case is to upload a file into servicenow from midserver folder files. I am able to discover the Windows server through the MID Server (Quick discov...
Resolved! ITOM Discovery Credentials
Hello ITOM Experts, I have a question rather clarification. Our all infrastructure devices whether Windows, Linux , SQL DB , STorage all are AD Authenticated single sign on. we have our MidServer Domain Account with permissions to all devices/ Devic...
Unable to find Software Asset Management – Machine Learning Normalization
Unable to find Software Asset Management – Machine Learning Normalization in ServiceNow HI Support Portal or in Store. Is the Plugin Decommissioned by SN ?The SAM PRO with Workspace plugin is already active in instance.Normalization of data services ...
Can servicenow discover certificates using agent client collector?
Can ServiceNow discover certificates using agent client collector? if yes is there any additional configuration needed? Which tables ServiceNow uses to stores the certificates? Please help.
Discovery Issue
While discovering the AIX server in ServiceNow the server automatically going to IP Router Class. How to troubleshoot this issue.
Failed Exploring CI Pattern, Pattern name: Network Switch, To Check Pattern Log Press Here
Hello CommunityNetwork switch issue discovery error is created in my project For that I have found one resolutionhttps://www.servicenow.com/community/itom-forum/unable-to-solve-the-network-switch-ip-switch-payload-processing/td-p/2671055but from this...