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Exclude CI's from Insertion During Discovery

Good Afternoon, I am attempting to exclude CI's from being imported into our CMDB when the discovery schedules run. We want to filter this based on conditions such as "name contains ___" or "Manufacturer is ____". We attempted this with a before inse...

tiguin2798 by Tera Guru
  • 1109 Views
  • 3 replies
  • 3 helpfuls

Resolved! Cloud Service Account reference on Logical Datacenter?

I'm exploring the Tag Governance Dashboard in our ITOM Visibility enabled instance and I noticed in the drill down results of the dashboard, each resource has a reference to a Cloud Service Account. This is great, but I want to know how the linkage i...

jowaldo by Tera Contributor
  • 825 Views
  • 2 replies
  • 0 helpfuls

Resolved! How long does a closed alert exist in the em_alert table?

I would like to know how long a closed alert exists in the em_alert table before it is removed (I think 12 months, but I am not sure), how it is removed (business rule, scheduled job?) and if it is possible to change the time it takes before an alert...

erlfos by Giga Expert
  • 1640 Views
  • 3 replies
  • 2 helpfuls

Resolved! Linux Midserver is having issue with auto upgrade

Hello all,  We are having issue with Linux servers auto upgrade. Our server doesn’t get auto upgrade during patching and version upgrades. Can annyone advise on this? Thank You in advance! 

laxmaV by Tera Contributor
  • 830 Views
  • 2 replies
  • 1 helpfuls

Discovery account getting locked out frequently

we have used the service account for discovering the following VMware,mssql_instance,exchange_mailbox,F5 SSH everyday account gets locked out unable to figure out through discovery logs which server is causing the lockout.

Bobby8 by Tera Contributor
  • 3638 Views
  • 7 replies
  • 7 helpfuls