Is it a good practice to discover and record containers in the CMDB or should we leave them and discovery only pods, images, services and workloads?When you discover containers how do you manage stale ones? Is there an default staleness rule in the C...
Hi Community,I have a question regarding ServiceNow Cloud Discovery behavior for Azure VMs with multiple network interfaces.Scenario: I am discovering Azure VMs using a MID Server. The target VMs are multi-homed and connected to two different network...
Hello Everyone, I am doing datadog servicenow integration and want to synch incidents bidirectionally which is offered by ITOM/ITSM Integration for Datadog. I have followed the steps given in documentation https://docs.datadoghq.com/integrations/serv...
Has anyone come across the situation where they need to set up Discovery in an environment that uses a local PAM module for authentication which requires a Yubikey OTP for authentication. This is implemented via a local PAM module and applies system...
Hey folks! Is it possible to install MID Server and setup the configuration file in the MID server on multiple targets in a single go ? Like how organizations push software updates to all of their devices at a time through CI / CD. Is it possible to ...
We are seeing gaps in our Virtual Machine Instance class where several EC2s are not being discovered. Our AWS Service Graph Connector is configured and runs on a daily schedule. The missing EC2s have been online for multiple days. How can we ensure t...
Is there any sort of method to disable the "Insert a new row..." function on a related list based on the parent record's state?We have a form setup for network route requests. The user fills out some information on a parent record and then adds the...
I am currently working on the BCM BIA template. I want to understand how Business Impact Analysis updates the business critically field of the business application record?
If alerts are intentionally mapped to a non‑host CI such as an Application Service to notify the application team about service degradation, how can the team still identify which downstream infrastructure CI actually caused the issue?
Not a question just an FYI that might save someone time. We hit a bump installing ACC 6.0.1 on some of our Ubuntu Servers. When it tried to download the signature zip file it failed because the file name variable was empty. Distro: ubuntuVersion: 2...
I need to create an Event Rule for SolarWinds so that only events with Event Type = 5000 generate alerts. This eventType is available in the Additional Information field of the event in the following format:"eventType":"5000".Currently, there are oth...
When discovering Windows Servers that are hosting Hyper-V servers I am getting the following error:Error in Horizontal Discovery Sensor for Horizontal Pattern: Failed to update IP on the CI, java.lang.IllegalArgumentException: invalid IP address *ser...
we are facing an issue during Discovery where the IRE fails, and the discovered data is not processed into the CMDB. Has anyone faced similar issue before? Any guidance from the community would be appreciated. @Ankur Bawiskar ,@Dr Atul - LNG ,@AJ_T...
Hi everyone,I’m currently implementing GCP Cloud Discovery using ServiceNow ITOM Visibility, and I’m facing an issue where VMs are discovered successfully, but GCP Storage Buckets and Databases are NOT discovered.What is working:Cloud Discovery Sched...
How come most of the OOTB patterns that create a reference to the cmdb_serial_number table set the column name "configuration_item" when the column doesn't exist on the table (the reference is named "cmdb_ci")? Am I missing something?
