Hi, We are seeing below discovery warning message logged by 'CimProbe' during ESX Servers discovery. I have verified the ServiceNow KB articles related to this type of error but those do not clarify about this issue during discovery. Any ideas about ...
Dears, I am struggling to complete this last task in my simulator. The requirement is detailed below. I would be grateful if someone could help out with a walkthrough. I find that the training does not provide sufficient background to resolve this. S...
I have a schedule for on prem servers that is canceling because it has gone past the max run time. In looking at the Discovery Status, Discovery is trying to use two mid servers that are not part of the cluster the schedule is pointing then to use, a...
In Discovery Admin Workspace, under Settings, my Configure time scale selection and the ability to enable Anomaly detection does not save. Anyone else have this problem or are aware of this issue? Steps taken:Workspace > Discovery Admin WorkspaceClic...
As per the documentation, it requires manual steps to open the failed upgrades, deleting the histories and then letting the next upgrade take it's attempt, with the hope that it would succeed. 1. Does the community know how come, just deleting these ...
Hi Experts, While discovering the storage server got the below error warning. Error on query controllerForVolume: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog.; can someone please help me to underst...
Hi, I want to be able to show menus for our catering catalog item so when the people selecting their food choice, they can review the attached menus to decide. I have attached the file to the catalog item itself and it doesn't show when I 'Try It'...
We have OOB service graph connector set-up for AWS/Azure cloud resources discovery in our env. OOB configuration is not configured to discover IP Addresses and OS names for the VMs. Only these fields are populated. Does anyone have this set-up?
Hello All,Is there any way to find out genuine errors in discovery. I have to create report for only genuine errors. I have create a report for active error but not able to filter only genuine errors. Any answers/suggestion are welcome. Reagrds,Akash
Hi all,In lab 3.01 of the Service Mapping Fundamentals training a credential need to be setup and tested against IP address 192.168.0.5. When testing the credential, the IP address is not reachable. Is there another IP address that I should use? Thes...
m working on integrating Load Balancer Pools (cmdb_ci_lb_pool) into the CMDB using the Identification and Reconciliation Engine (IRE). I’m facing a MISSING_DEPENDENCY issue even though the load_balancer reference field is populated correctly. {"ite...
My company has recently begun its journey into the world of CMDB and ITOM. Last week I started a base scan of our Azure subscriptions and on the cmdb_ci_compute_template table, we've discovered 240,000 CI's that appear to just be base machine templat...
I'm having difficulty discovering an IBM Z/OS mainframe (ACF2). Below is the complete error message I'm seeing in the Pattern Log. I originally thought it was a permissions issue with the SSH cred but if I run Pattern Designer (out of the box IBM z...
Unable to setup ACC Listener in Workgroup server. i am getting error The creation of WebSocket is allowed only for leaf domains. anyone can help on this, Thanks in Advance
Hi All, By default value of evt_mgmt.active_interval property is 14400 sec. This means that if an alert is closed and a new event is generated within 4 hours which matches the same message key then the existing alert is reopened.If we change this pro...
