Not a question as such, but it may help someone with a similar issue. We use Cisco Nexus switches as standard for our core switches, and we separate traffic on the WAN and LAN with VRFs. The Network Adapters related table on discovered switch CI's de...
How do i stop credential-less discovery from changing the CI class after discovery?
Hello ITOM Experts, For discovery what should be used and more meaningful ?ServiceNow Cloud Discovery ORService Graph Connector I know the Midservers needed for normal where as SGC does not. But which method is more meaningful in terms of Data ???? W...
In Network Switch pattern I have deleted the step "Insert model to cmdb_ci_ip_switch" but still Discovery is populating/Updating the Product ModelID
Hi, I'm installing a MID server and I've got the error below: I've been searching everywhere for the KB1702427, but I can't find it. I've tried checking the log to see what's going on, but the installer didn't leave any log files. It's strange, bec...
Has anyone been able to successfully replace SCOM with the monitoring capabilities of ITOM? If you have, how was the experience?
Hi ,How to create an exclusion tag cluster definition for customer ID and location ?Can anyone explain.Thanks in advance.
Hi, Has anyone tried discovering certificates using an S3 Bucket on AWS? I know it's possible to discover certificates in files for specific extensions through a folder on the network or on the MID Server itself, but I can't find anything in the docu...
What are the questions you should ask your client before carrying out a discovery?
Hi, We are in the process of analysing customer requiremnts to do the manual data loading for server CI. (preferred method is ImportSets)The attributes/fields provided by the customer is analyzed by me and I came to know that there is a field called...
Hi,While doing Service Mapping Advanced On Demand course Lab 2.4 and Lab 6.1,I encountered the following discovery error:"XX.XX.XX is not a reachable host (no response to target ports scanned by MID)"Could you please advise which setting I might be ...
Hi Experts, We ran the discovery schedule with IP Ranges, some of the IP Address are still in ready state in ECC Queue, not sure why it get stuck in PROD. The same IP Address, if we run for Quick Discovery it is working fine. RegardsJag
requirement is if 3 alerts is created in servicenow , group them which is working but now what is happening is 3 alerts are created but this rule is not matching and showing some different rule in activites under work notes ,some other rule is taking...
In one of the docs, ServiceNow recommends to disable configuration file tracking. Why so? Any particular circumstances it will cause issue? Doc just recommends to disable without providing any reason
