ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Event management SCOM 2012 integration and SCOM 2022

Hello, We are integration with SCOM 2012 and event management .Now We have SCOM  2022 instance  also, they are migrating the agents from 2012 to 2022 phase by phase.What is the best practice , do we need to use a separate mid server or  can we can bo...

kranthi by Tera Contributor
  • 424 Views
  • 2 replies
  • 0 helpfuls

Discovery Pattern: comment out code

Hello everyone,I'm facing an issue with Discovery patterns in a client environment.The client uses the "Linux Server" Discovery Pattern, which includes a nested pattern called "Linux - Storage". The client does not want disks to be discovered, create...

CI binding using name and environment

Hi All,We are using name and environment as one of the identifier entry for server class. I am in the process of using the name and environment values for CI binding. The problem what I am facing is, if environment contains the value of 'Preprod' the...

Ganeshm1 by Tera Guru
  • 314 Views
  • 1 replies
  • 0 helpfuls

Resolved! Skipped record revert to base system ui action and resolution choice

Hi CommunityWhen reviewing skipped records and wanting to process as revert to base system, could you simply choose the resolution as "reviewed and reverted" or do you need to conduct the process via the UI Action in order for servicenow to revert ba...

jntcnt_0-1744695224157.png
jnt-cnt by Mega Sage
  • 421 Views
  • 1 replies
  • 0 helpfuls

Asset RMA and CI relationship

Hello,What is the best practice to handle the asset RMA process? Let's say the network device or server gets replaced by a support provider, and it has a new serial number. Option 1: Can you update the existing asset with a new serial number and docu...