Hi Community,We recently upgraded our instance from Washington to Yokohama. After this upgrade, one specific user is encountering an issue while creating a Normal Change Request. When the user sets a Planned Start Date within 48 hours, a popup alert ...
Hi Community, I am new to Service Mapping and working on a project for a customer to implement service mapping, they have already implemented horizontal discovery. I am stuck on adding entry points to create a service map. I have gone through service...
Hi all,did you already experienced using the ServiceNow disco for an Oracle java audit?are we getting infos on pacth Level, Version, an "activated Commercial features"?any recommandation on the approach wether if MID Server or ACC is better? thank yo...
Hi, We need to automate DNS creation, modification and deletion in Microsoft IPAM from ServiceNow using catalog item (and flow designer).Does ServiceNow provides any OOB spoke that we can use? I don't see any Microsoft Azure spoke that deals with DNS...
I need to understand and create Tag Governance policy from CMDB perspective.Can anyone help me on this who has previous experience on working on them ?? i would really appreciate your help on this.
I have a group within my organization that would like to service map Biscom's Faxcom solution. More to the point, they are asking that the SIP connections be added to the service map. Faxcom by itself is a pretty short service map, just a couple of s...
Hello,I hope you are doing great,After studying the HRSD fundamental & implementation courses, on SN university, I am looking for a mini project or some use cases to practice : so any suggestions please ? Thanks
I have this main group that I created a few weeks ago. I then created a second group that inherits from the parent group, broken down by Campus/Site. See two screenshots below.I want to change the name of the secondary child group, but I can't upda...
Hi Community, We are discovering the virtual machine instances from AWS in ServiceNow. Past few days we are seeing that daily new virtual machines got created with the same name and object id. There is no other details present in the virtual machine ...
Hi Friends, As part of Discovery implementation and support work, we often need to verify the correctness of device hostnames or IP addresses. To reduce dependency on the Network and Servers teams, I created a PowerShell script for validation.Note:co...
Hello I am experiencing issue to discover the firewall device Fortigate 101F. The Oid Was not existing in the SNMP OID table.I have create it 1.3.6.1.4.1.12356.101.1.1001, but still I get issue SNMP - Classify: 0 OIDs. Credentials are fine. Traffic i...
Aws Default Connection step in the guided setup for AWS Service Graph Connector configuration is giving: "Error: Method failed: (/) with code: 400" when we click Test Connection UI Button. I have added the right details in the organization account an...
Looking for best practices on storing data center infrastructure in the CMDB. Which classes do you use for these items? Does anyone actually store actual storage information on a daily/monthly basis in order to create expense lines?backupsstoragecolo...
Hello Friends,We have not implemented this yet; however our Security team is requesting some modifications to the OOB Firewall Rule Request to the degree where there is a need for the users to be heavily guided for entering IP information. The team d...
