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Discovery Scheduling

I would like to know if it is possible to exclude a time period in a discovery schedule.Indeed, I would like the VMware discovery to be performed every hour but not at night (because we do not want to detect VMs and datastores that are temporarily cr...

Sdouce by Tera Contributor
  • 450 Views
  • 2 replies
  • 1 helpfuls

Resolved! SCCM and Discovery Software creation for computers

We have configured sccm and discovery both and both are running fine. we dont want software to be discover by discovery. for Software we want to make SCCM as source of truth.

Amit_H by Tera Contributor
  • 759 Views
  • 2 replies
  • 3 helpfuls

Resolved! Discovery of laptops which are not in the network

Hello friends, I have a doubt. If a client is using ServiceNow discovery. But many employees are working from home. They will not connect through VPN.1. How to discover these laptops ?2. Can we add someone's home IP address and discover the laptop re...

Asmita7 by Tera Expert
  • 536 Views
  • 2 replies
  • 1 helpfuls

Resolved! SSH Private Key Credentials not working , Even though given the correct SSH Private key that got generated. getting the error "Adding target to blacklist. No valid credential found for types [SSH Password,SSH Private Key]"

Hello Everyone, To use in a custom SSH Activity, have created a SSH Private key credential by giving SSH Private Key that belongs to particular server. I have created the SSH Private key Credential by following the below steps 1. By accessing the cor...

krishna26 by Kilo Expert
  • 7409 Views
  • 8 replies
  • 4 helpfuls

How to change Normalized=True to Normalized=False on a company record?

 have reached my understanding of how this part of ServiceNow works…In the company table I have Dell.Inc and Dell Inc. as a company records. If I create a new computer record, I can select both Dell.Inc and Dell Inc. as the manufacturer. The referenc...

IJMoo by Tera Contributor
  • 2085 Views
  • 3 replies
  • 2 helpfuls

Cannot see Relation when using agent client collector

Hi Community, I implemented Cloud Discovery by using agent client collector. Before installing in the customer's environment, I implemented it in my PDI.(I cannot use agentless method because of my customer's security policy.)I checked that the Cloud...