I've got a curious problem with a service mapping activity. I've pretty much followed the Advanced Sim Course for Service Mapping to double-check my work and I can't for the life of me figure out what's going on.I have essentially created a custom ap...
Hi All, I am trying to connect to Oracle DB using JDBC from Data source to pull data from the DB. But I get the error as "'Cannot invoke "java.util.Map.keySet()" because "this.fImportSourceFields" is null' "after load and in ECC Queue i get this er...
Hello Everyone, Hope you are doing good. I am trying to configure push connector for events integration. When I am trying this in API Explorer, its not working as expected. Below are my configurationsCreated a push connector URL Parameter: https://...
Hi All,I want to set the threshold for "acc" in detail.In acc.yml, the CPU usage of "acc" itself is managed in percentage units.If the threshold is set to 5% and the OS's CPU usage is 95%, it could cause a failure in the OS.Can I configure it so that...
Hello wide team! Accordingly to docs, using winrm (TCP 5985 ) or winrms (TCP 5986) requires only one port opening, right?(ICMP Ping mandatory or not?)So no TCP/135?no WINS (legacy I confess)no NETBIOS (legacy I confess) Including in Shazaam? Many th...
Hi Everyone,Would just like to ask if there is an ability to get the list of installed software in a Citrix Workspace VDI to input in the Software Installations table. I did see there is a Citrix Connector but it looks like it is only for ITSM. Does ...
Hello Team,I'm new the ITOM process, I would like to know what are the pre requests to build a ServiceNow Mid Server.
Hi, what do you mean by Outages? How does Outages different from Incident, Problem & Change.What does these Outages Tabs in service mapping window mean? On which table we can see the Outage records? Thanks,Umashankar
Hello all,Can anyone please let me know as per your expertise that through what classifier is the pattern "Azure Resource Inventory (LP)" is triggered?I have created a custom pattern for "Azure Resource Inventory (LP)" and want to trigger the custom ...
Hello, I will start off by saying that my scripting skills are probably my weakest area in ServiceNow. I have a scenario where I have created a custom Discovery Pattern that is discovering an HP iLO (physical card installed on a server that allows re...
Hi, On many Windows Servers discovery pattern logs I see this error which is preventing the server to be discovered. I have already added/enabled the following IRE properties to true -glide.identification_engine.update_without_switch_enabled, glide.c...
Hi All, In the check definition that performs agent discovery, only interval exists.The customer wants the acc-v to operate at a certain time.For example, if a customer wants acc-v to operate at 02:00am every day, they can put 1day in the interval fi...
How to use this feature? When I look at the CI record using the "Multisource Data Preview" link on the CI record I was expecting to see three columns. The attribute, the value and the discovery source. I only see two - the attribute and the value. Ho...
Hello,i'm on Service mapping fundamentals , Lab 5.1, in the section "C- Modify an Existing Discovery Pattern", is is requested to enable Debug Mode on the entry point URL: http://198.51.147.201, but I get the error : 198.51.147.201 is unreachable at...
When enabling Life Cycle sync and migration, CI's without an asset are updated based on the Life Cycle mapping table. When a new CI is created from discovery and has no asset, the Install Status is set to Installed and no life cycle fields are popul...
