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Resolved! Stop de-duplication tasks

We switched over from the legacy CI identification scripts to the new Identification and Reconciliation engine for the CMDB. At first, the de-duplication tasks we useful and pointed out a few errors that we had. However, every false positive keeps re...

Resolved! can Infoblox devices be discovered?

Hello, can Infoblox devices be discovered? Can Infoblox device be discovered like any other device ? what port and protocol will be used. We are not looking to integrate infoblox and Snow.    Thanks, kranthi.

kranthi18 by Kilo Contributor
  • 3996 Views
  • 12 replies
  • 6 helpfuls

Fixed filter on workspaces

Dear community,  I'm looking for a way to block users to remove the filter in a list on Workspaces. The documented "Restrict filters and breadcrumbs with fixed queries" (https://www.servicenow.com/docs/csh?topicname=t_RestrictBreadcrmbsWFixedQueries....

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joaojunior by Tera Contributor
  • 785 Views
  • 2 replies
  • 0 helpfuls

Shazzam probe not checking port 161

Trying to troubleshoot why some firewalls are not being discovered when I noticed in the shazzam input discovery log for two devices (same model) the probe is not checking port 161.  It does check 161 on other devices including firewalls, this is the...

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Community Alums by Community Alums  
  • 617 Views
  • 5 replies
  • 0 helpfuls

PRTG- ServiceNow Integration prerequisites

Hello all, Can anyone please let me know what are the prerequisites for the PRTG- ServiceNow Integration: 1. Port (Unidirectional / Bidirectional)2. Basic Auth Creds to be created in PRTG using what role?3. Any other prerequisites which are needed to...

Resolved! ServiceNow integration with PRTG

Hi,  I am trying to create a PRTG connector instance. I am getting the below error when i test the connections.  "Connection test failed: ERROR EXECUTING REQUEST: Method failed: (/api/table.xml) with code: 401 - Invalid username/password comboTypeErr...

madiha by Giga Contributor
  • 3455 Views
  • 13 replies
  • 6 helpfuls