Hi all,Have an issue with Linux server os version (os_version) that keeps changing/fluctuating with every discovery. This started to appear after upgrading to Utah (patch2-hotfix4). Have not seen it before. And since we use distribution version, ie 7...
Hi All,we have ran discovery on windows server ,However discovered relationship CI's from different classes such as file system, NAS file system, memory module and disk and Disk Partition are not visible in CI downstream/upstream section, but we can ...
Hi All, There is an item marked with a 'key' among the CI attributes of the discovery pattern.(ci_port, config_file etc)What does it mean?
I need system to send a notification to End User/Desktop Product Owners based on the Product EOL/EOS dates. As an end user would like to receive a notification when a product breaches EOL / EOS. need some advise and help on script and approach
Hi, Collect the port of nginx in the discovery pattern.I get duplicate values like the image below, is there a way to remove duplicate ports?For example, only one of 80 and 443 should be in the port table.
Hi All,I created new update set and created a group. But when i go to the update set, group is not showing in the update log to commit. Can anyone please help me about transferring groups from one instance to other instance?Regards,NagaDinesh.
Hello Everyone, Few Linux Severs we are unable to discover Below Warnings i can able to see in discovery log bash: /usr/local/bin/cmdb-shell.sh: No such file or directoryExit status: 127 No shell detected and probe parameter 'allow_unsupported_shells...
Hello Experts,I am sharing the setup and step-by-step configuration for Metric Intelligence, previously known as Operational Intelligence. Metric Intelligence is an add-on application to Event Management that enables IT teams to analyze performance i...
I'm curious if anyone has a good strategy on reporting how actionable their alerts are. Most of our alerts are from monitoring sources that send clearing events when the alerting conditions resolve so the alerts and incidents are automatically closed...
Hi All, we have ran discovery on windows server, it was discovered many relationships and we can see all relationships in CI relationship table, However few mapped relationship CI's from different classes such as file system, NAS file system, memory ...
After setting up a New Relic webhook and ingesting New Relic issues into Event Management, I'm unable to create alerts due to the error message: "Severity: Invalid value". Despite configuring the Event Field Mapping, the error persists. I've followed...
I currently have a Mid server running on a host with two network interfaces, each network serving a different purpose. One is used for administration and the other for ServiceNow Discovery. I have a few questions related to this setup:Is there any of...
How we can get Top consol user and last logged in user from JAMF integration into ServiceNow. Please let me know what configuration changes required.
Can Servicenow discovery collect all these info from target host devices: - CPU Usage - Memory Usage - Disk Usage - Network Statistics - Event Logs - Running ProcessesAnd SQL Server Metrics: - SQL Server Instance Av...
Need a client script to fetch date which is exactly one year from today in dd-MM-yyyy format In sam_sw_product_lifecycle, lookup for records with below conditions:Lifecycle Phase (lifecycle_phase) is End of LifeProduct (norm_product) is not emptyPhas...
