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How to tell when a Business Application was last Data Certified

We have just deployed Enterprise Architecture into our environment, We have uploaded all our Business Applications and have sent out Data Certifications to get the majority of the additional Bus App data updated by the IT Application Owners. As this ...

simonorange by Tera Contributor
  • 360 Views
  • 1 replies
  • 0 helpfuls

Resolved! Certificate and Client Secrets for Azure AD/Entra ID

Anyone know how we can monitor Certificates and Client Secrets in Azure AD/Entra ID? We have installed "Certificate Inventory and Management" plugin, but how can we monitor Certificates and Client Secret from Entra ID? Surely there must be an OOB app...

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Service Map on custom dashboard

Hi All, i'm trying to create custom dashboard to show service map of spacific application + filtered event's and incident from spacific sources,  however i dont see any option or widget to show service map in dashboard. i foudn one widget in CMDB Ser...

Shriraj by Tera Contributor
  • 1008 Views
  • 6 replies
  • 2 helpfuls

Event Management

We currently have an integration between few applications for event managementsome of these applications are already sending events and we are receiving them but when we are trying to apply the event rules and bind the events/alerts to CI we are faci...

nickyjasper by Tera Contributor
  • 604 Views
  • 1 replies
  • 0 helpfuls

‘Access denied. Script returned status 3 using account user null.’ error message for AD activities

Hello Experts, We have used the Orchestration Active Directory activities in the workflow for the User offboarding process. For the ‘Disable AD User Account’ activity, the workflow follows the failure path with error message ‘Access denied. Script re...

Krishna N by Tera Contributor
  • 3676 Views
  • 16 replies
  • 0 helpfuls

Changing default names for Storage Disk Shelf Chassis

We discover Storage servers and along with the Server, we also discover Node elements as well as Disk Shelf Chassis.The names for the Shelf Chassis that discovery assigns are from '0' to '20' or more depending on the server.Is there a way to change t...

BK14 by Mega Guru
  • 416 Views
  • 3 replies
  • 1 helpfuls

Prefix on server serial number from VMware via Discovery

Background:We are running ServiceNow Discovery on VMware and it seems like serial number have a different format when the CI is updated from Discovery. Discovery also adds a prefix to the serial number.  Question:Is there a setting for this on VMware...

REST API Integration queries

Hello folks, We are implementing two REST API Integrations into the instance. I had a query that what would be the charges which Service Now has on REST Integrations.All that which the customer should be aware of Any quick help is much appreciated. T...

Pranita2 by Kilo Guru
  • 1276 Views
  • 3 replies
  • 3 helpfuls

Location Field in Discovery Job

Good day experts,When I click the magnifier in front of the Location field in a discovery jobs (lookup using list), it displays the locations that are not active (Active = False). Is there a setting to change this behavior and to show only the active...

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BK14 by Mega Guru
  • 645 Views
  • 3 replies
  • 2 helpfuls