ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

CMDB

Can anyone help me on this please with respect to CMDB. Requires additional information on real-time industry metrics or performance data that shows the impact of implementing a CMDB. For egg: Improved Incident Resolution Time: Studies and industry r...

SudheepS by Tera Contributor
  • 382 Views
  • 4 replies
  • 0 helpfuls

Resolved! Discovery: Complex Network - Discovery Range Sets

Hey guys, I found an older post outlining best practices for setting up discovery schedules. Its from 2017 (https://www.servicenow.com/community/itom-blog/best-practices-for-setting-up-discovery-schedules/ba-p/2270853#:~:text=Utilize%20Range%20Sets&t...

gagribben by Tera Contributor
  • 1422 Views
  • 3 replies
  • 1 helpfuls

Resolved! MIDserver with Self-hosted instance

Hi All, Our customer planning to use self-hosted instance because of security policy. As I know, MID server has to open outbound connection to https://install.service-now.comhttps://servicenow-instancehttp://oscp.entrust.net Can't make outbound conne...

Hank Woo by Tera Guru
  • 484 Views
  • 1 replies
  • 1 helpfuls

Remove large amount of duplicate CI's

Hello friends, I come across one question in one of the meeting. If there are large amount of duplicates in CI class (>25000). What will be my approach to remove / remediate these duplicates ? Please suggest a best approach for this. Thanks,Asmi

Asmita7 by Tera Expert
  • 712 Views
  • 4 replies
  • 0 helpfuls

Mid Tier Installation

I am unable to install mid tier on my windows 12 vm getting an error that it requires windows 12 or higher. Which iso can I use to install mid tier on my wm? 

DreDay3000_0-1734998321242.png
DreDay3000 by Giga Guru
  • 306 Views
  • 2 replies
  • 0 helpfuls

cmdb retirement policies

Hello all!recently we have begun turning on retirement polices--- they are very loose(CI hasnt been updated or discovered in 6 months) just to get a feel of the process.however, we have run into an issue where the CI is discovered, after its retired/...