I created an event with 'x' node. I placed that node in the affected CI list of a change.Whenever the alerts triggers the task was also created for that.But there is a maintenance rule called "CI in the change window" which stops creating of task.Ca...
Two questions: Model question around -A versus -E on Catalyst devices with Discovery stripping those end modifiers causing maintenance/support issues? An example would be a Cisco C9300-48U-E being remodeled to Cisco C9300-48U by Discovery. Does S...
Hey Team,We have a requirement in one of our catalog item having one field to show VDI data in dropdown which they want it from azure through integration.. Acc to the documentation i have installed the Microsoft Azure resource manager spoke and confi...
HelloI had accidentally deleted the pattern called IIS Virtual Directory, I tried to pick it up from My learning instance , but when I run Discovery it is not launched From Discovery log , I get : Missing pattern based outgoing connections thanks f...
Health Log Analytics has created the ServiceNow System Logs Retriever, which streams logs from the ServiceNow system. The data input and data input mapping have been configured, and input mapping has started. Logs are populating in the Log Viewer, bu...
Can anyone help with the integration between ServiceNow and Microsoft CA Server? Thanks in advance!
We installed the new "Discovery Admin Workspace" plugin. Although I am an admin and can view everything else regarding Discovery, I see a "You do not have permissions to access this page" message when I view the new workspace. Same thing happens on m...
I'm experiencing an issue with the Service Dashboard where multiple false positives are being generated. Upon investigation, I noticed that the hashes of the following jobs are not synchronized:last_impact_batch_calc_job2last_impact_batch_calc_job1la...
Hi all, we are in process of installing ACC on a RHEL machine, following all the steps as mentioned in the docs through the terminal. MID Server got connected to the agent , then the agent was configured to run as a service, but after inserting the ...
If so can you share how did you proceed for the setup ? Did you use Entry point approach to create automatcally your Application SErvice ? Is there a pattern dedicated for that ? Thanks in advance
Here, the quantity is showing 192 on list view: Here, the quantity is showing 1 on the form view: Could you please let me know why this is happening?Thank you in advance.
My organization is currently in the process of standing up Discovery, and while the initial stand-up of the service in our DEV environment has been successful, we are running into some issues with the CMDB Health Dashboard and its results. There is a...
Hey everyone, We are looking to identify the physical devices connected to our network switches and the ports they are plugged into. I believe we can script this by leveraging router ARP tables and switch forwarding tables discovered from these asset...
RIDAC items in ServiceNow have a "Show on Project Status Report" toggle. Even when this is not toggled on, RIDAC items are still appearing on Status Reports in the New Project Workspace. This issue does not happen in the classic project workspace.
Hi All, We have integrated some of the storage devices to servicenow via SNMP , how ever these devices are sending lakhs lof unwanted snmp traps unfortunately few of the devices dont have the control at source system to send required traps, I would l...
