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Creating discovery source via scripts from application scope

Hello Team, I am creating an graph connector application for importing devices into CMDB. I see we need to create discovery source for cmdb_ci table for this, and its in global scope. Is there a way to create this discovery-source in global scope and...

Exclude Network and Broadcast addresses from Discovery

Hi.We have a number of Discovery schedules targeting /16 networks. From this networks, we've been asked to exclude any IP that ends with .0 or .255.Can this be done via some configuration or is the only way of doing this splitting the network in /24 ...

Al_Andrea by Tera Expert
  • 501 Views
  • 2 replies
  • 0 helpfuls

How to export 434K CI's from ServiceNow?

we have 434K records to download from ServiceNow CMDB and we have csv export limit is 80K,In first attempt we have downloaded 80K records and in second attempt we have tried to download from 80001 to 160K but it has downloaded again first 80K records...

Resolved! Linux server is getting classified as IP Router via discovery

 Linux server is getting classified as IP Router via discovery  as SNMP is enabled on Linux server, I tried decreasing priority of Linux classification than SNMP. Also tried creating identifier for Linux server with priority as 99 and snmp router it ...

akmalbabu by Tera Contributor
  • 901 Views
  • 4 replies
  • 1 helpfuls

Service mapping

Hi all,How Can I make default options enable for all service maps i.e. incident and problem map indicators.But When I unable for a particular map it is visible only for that map but I need for all maps.please find the image  Thanks All

Service mapping

Hi All,I am new To service mapping .I just installed the plugin and working on it.Now I want to know to make the inident,problem created  for particular service needs be visible in the map below.how it is showing change as by default.

BMC Control-M and Event Management integration

Hi All, Did anyone integrate BMC Control-M with the Event Management module in ServiceNow? Other than email, and SNMP what are the recommended approaches to create this integration with Event Management? I understand there is another option to develo...

dezire01 by Tera Contributor
  • 1917 Views
  • 6 replies
  • 3 helpfuls

How do relation "Virtualized by::Virtualizes" creates?

We have seen the wrong  ESX Server mapped to the Windows Server.   Kindly let us know . How this Virtualized by works . How it run and mapped in cmdb_rel_ci table.   On the below the Child is getting mapped with Parent one. It is suppose to be vgos18...

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Saib1 by Tera Guru
  • 1513 Views
  • 9 replies
  • 2 helpfuls

Discovery and License use of Non-Persistent Application Servers

All,  Looking for some insight / suggestions on dealing with Discovery of Non-Persistent Application Servers. Hosted in our VMWare Environment.  Throughout the course of a day / week / month we spin up -> tear down and spin up non-persistent Applicat...

Configure Impact Calculation

Hello everyone, I have a requirement to configure Impact calculations. Can anyone please let me know how impact calculations are configured in ServiceNow? Any quick help is much appreciated. Thanks,Pranita Bahuguni