Hello All,I created some scheduled jobs and currently the run as field is showing my name , so as per Best Practice i want to change run as field to "System Administration" user account but the class filed of mu scheduled job records are different li...
Has anyone been able to automate the End-of-Life/End-of-Support data in ServiceNow for operating systems or software? I'm trying to easily get the information whether by API or some other method into a spot in ServiceNow so we can enhance our discov...
Hi, When creating a Service Catalog request, the default stage is showing as Closure, when the state is "Approval Awaiting." Could someone please advise on how to resolve this issue?
Hi Everyone,Can anyone tell me the clear difference between Horizontal discovery and Top-Down Discovery and also what is the meaning of "Services"?ThanksSatish
for incidents generated through alerts we need to change assignment group to "server" // assignment group is specific to my requirement it can be anything #ITOM
Has anyone had this table "sn_infoblox_integ_sg_infoblox_detailed_subnetwork" created in ServiceNow during/after SG - Infoblox Connection? I see the remaining tables as provided in Docs has been created and are being populated with the data. Referen...
Hi, When alert grouping occurs in Event management, in the Alert we have a Display name field called Feedback.The variable name is group.feedbackIt accepts:No FeedbackYesNo Is this field to specify if the grouping worked correctly?If it did a user wi...
Hi, We have a requirement to discovery ATTO technology storage switches in ServiceNow. How can it be done? any KB article on the same.
The Network is getting discovered by one Mid server but not getting discovered by other mid server what might be the issue .if you anyone faced this type of issue kindly provide a resolution for that.
How to Setup Health Log Analytics?Any steps will be helpful
Customer is using Discovery Patterns for Azure Cloud Discovery. No Service Mapping. All the examples below are the result of OOTB Azure discovery patterns. Consider this example, an Azure Resource Group. The relationships created by the pattern sho...
Hi my question is we getting incidents with the name of caller is automated termination and opened by is automated termination I want to know how this incident is created please help me with this
I'm not finding the Service Graph Connector for Microsoft Intune on the revamped ServiceNow Store. I do find Intune Connector and Intune Connector Premium, sold by Advanced Service Provider SA ASP, but am not clear if these are replacements for the S...
There was one requirement to configure in Event Rule:All generated alerts must be assigned to the group "Ex Global" How can we implement assignment group through an Alert by using Event Rules.