Delete de-duplication tasks and duplicate audit results?

[Anthony Sheculs]

We have just begun evaluating the health of our CMDB. I would like to delete 16000 Remediate Duplicate Tasks, which will also delete over 1,000,000 Duplicate Audit Results. 

The historical data is not important to us, but will deletion of the tasks or audit results affect any reports or scorecards that I should be aware of? Most of the Duplicate Audit Results do not have a value for Follow on Task.

Would it be better to Close Skipped all Remediate Duplicate Tasks and clear the value of "Follow On Task" on all Duplicate Audit Results?

Thank you in advance,

[Ashutosh Munot1 · Accepted solution]

Hi,

This will have impact on the results report only which is at the end of the CMDB healt dashboard.

If you are not interested in duplicate results history data then you can delete it. Personally I dont like to delete the record instead mark it as closed skipped. which seems to be a suitable option.

Thanks,
Ashutosh

[bdubz7]

The other thing to consider is that de-dup tasks will be created again if you're not resolving the underlying issue.

[Jason82]

Did you end up deleting them? I was thinking of trying the same thing.