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Resolved! How do you re-run a multi-page discovery pattern result?

Hi,A discovery pattern (NetApp Storage Cluster-Mode) returned it's results in three ECC queue input records. I want to re-run the results. When the results are in a single ECC queue input record, I just the Run Again UI action. What do I need to do t...

Resolved! I'm getting a warning while running discovery the CI which is getting this warning is also getting updated to the CMDB as well needed resolution.

The CI is also getting updated but finding this warning in discovery logs   Command [snc-decode-command JiB7IGV4ZWN1dGVXTUlSdW5uZXIgLXVzZVRhcmdldFBvd2VyU2hlbGwgJHRydWUgLXdtaUZldGNoRGF0YSAnV2luMzJfUHJvY2Vzcy5DYXB0aW9uLFdpbjMyX1Byb2Nlc3MuQ29tbWFuZExpbm...

Aayush Jain1 by Kilo Contributor
  • 1322 Views
  • 4 replies
  • 1 helpfuls

Resolved! Trying to remove request approval ui action from standard change

Hello,we added an "assess" stage  to our standard change but now i have the "request approval" ui action showingI would like to hide the "request approval" UI action from standard change but my condition doesn't seem to work: condition:gs.hasRole('it...

2022-12-09 16_18_04-Request Approval _ UI Action _DEV.png
RBlor by Mega Guru
  • 745 Views
  • 4 replies
  • 0 helpfuls

How to setup deeplink.

Hi All, Please help me setup Deep link to use incident and request numbers received in email to open in Now Agent App, thanks.

Resolved! Which Windows discovery requirements are irrelevant with MS JEA?

Hello Community, I have been told by security that granting our discovery user local administrator permission on the Windows machines is out of question and we need to find an alternative. So I thought about MS JEA but after reading the documentation...

Marek Meres by Tera Expert
  • 1792 Views
  • 10 replies
  • 2 helpfuls

Event Management Remediations use cases

Hi Community,I'm turning to you as a source of inspiration in the area of Event Management remediations.Do you have any use cases that you have worked on you can mention? E.g.:- server reboot- service restart on failure- purging Temp folder on C driv...

ernyei by Mega Guru
  • 593 Views
  • 1 replies
  • 0 helpfuls

Import set ran successfully but no data is created

Hi All, Need some help... Recently I have a import set run which was processed and no errors(pic 1), except there are 2 warnings(pic 2). But when i checked my calculated application service, there were none newly created.  Can someone provide some hi...

Dav123123213_0-1670286714526.png Dav123123213_1-1670286769526.png
Dav123123213 by Tera Contributor
  • 1599 Views
  • 8 replies
  • 0 helpfuls

Setting Global Defaults for Dependency Views

Trying to determine if there is a way to set global defaults for dependency view maps. In particular I'd like to make it so that the 'Dependency Type' defaults to 'Physical Network Connections'. I've been unable to find a setting for this yet so hopi...

Aurba Access points discovery

Hi ,  Am trying to make customize patter to discovery Aruba access points , if anyone has customize pattern for the same . Please share . #Discovery 

Imran Khan6 by Tera Contributor
  • 1621 Views
  • 1 replies
  • 1 helpfuls