Hi All, i'm trying integrate AWS cloud watch with Service Now. i have created SNS topics in AWS and sent a confirm subscription request from AWS to Service Now instances. it should be auto approved via the API cals from AWS to service now but it's st...
Can someone help us to understand how Subscribed by related List work in CMDB tables? We have added users in CMDB tables Subscribed by Related list to trigger notifications? Do we need any other configuration needs to be done to trigger notification ...
How to trigger a workflow from a business rule?Thanks
Hi - Am looking to download Agent client collector installation file . From where i can download ?Thank you
Experts, I am trying to validate credentials on Windows 10 Laptop from a MID server [Windows 2016]. Both are on same network. But I am still unable to validate credentials. I am on Tokyo version . 1) Firewall is disabled on target host 2) Ping from...
As part of AWS discovery , if an account has 30 RDS Instances , I am able to discover only 10 out of them. Remaining are not getting discovered/no entries are available in CMDB.When performed Debug on the pattern Amazon AWS Relational Database Servic...
Hi, I have scenario, " Hold the alert creation for Type=x for 600 seconds, if another event comes within 600 seconds (10 minutes) the timer should restarts." Please guide me how to achieve this. Thanks, Guru
Hi, Noticed that in our environment we have more than 50 million records on the sys_object_table. I understand how SCCM uses the table but it is not clear how ServiceNow discovery uses it. While SCCM uses the ID field as a key to find the target CI, ...
Good day experts, Does anyone have a documentation on the best practice for setting up Credential aliases? I have seen this document in the doc site and have followed the instruction.https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/...
We have setup External Credentials to use CyberArk.There are multiple credentials in the Safe for different IP addresses (target hosts), so this particular Credential is set in our instance with the "Credential ID" blank.As per the CyberArk integrati...
It appears that the Software Installed Policy collects installed data for all the devices except Windows devices. However, it appears there are only policies for Linux and Windows. It would seem an additional policy would be needed to pull informatio...
Hi,In the Alert table, we are able to find Probable root causes in the related links.I would like to know in which table this Probable root cause lies. A screen shot is attached for reference. Thanks in advance.
We have checked the table Logical Datacenters [cmdb_ci_logical_datacenter] and found out that it contains same Azure Region records 68 times. Is this by design?
We are currently running Discovery with glide.discovery.L3_mapping = true.And this in turn is creating a high volume of IP Connection::IP Connection relationships.Which in turn brings in lots of Impacted Services to our Changes when we Refresh Impact...
Hi All, What is the best approach to install MID in the client network. Is it behind the firewall or outside the firewall? If there is a firewall between MID server and target host, what ports should be open for Discovery?
