Discovery not populating the running processes related link for some WIN servers

Mark Todorov
Tera Contributor

Hi all, could you please share your experience with troubleshooting missing "running processes" for Win servers after discovery. Any advice for a starting point would be appreciated. 

 

Thanks!

1 ACCEPTED SOLUTION

adilrathore
ServiceNow Employee
ServiceNow Employee

You can check the Windows - ADM probe and see if active processes section is displaying any error.

 

Also you can login to the MID Server and try to fetch below information from the MID Server through the discovery user to review if there are any errors displayed.

Get-WmiObject -class Win32_Process -ComputerName <IP-Address-of-the-Target> | Select -first 10 Name, Caption, Description, CreationDate, CommandLine, ExecutablePath, ParentProcessId, ProcessId, Priority

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3 REPLIES 3

adilrathore
ServiceNow Employee
ServiceNow Employee

You can check the Windows - ADM probe and see if active processes section is displaying any error.

 

Also you can login to the MID Server and try to fetch below information from the MID Server through the discovery user to review if there are any errors displayed.

Get-WmiObject -class Win32_Process -ComputerName <IP-Address-of-the-Target> | Select -first 10 Name, Caption, Description, CreationDate, CommandLine, ExecutablePath, ParentProcessId, ProcessId, Priority

Thanks, just finished some ADM probe testing. 

Appreciate the information provided. 

 

Regards.

You are welcome @Mark Todorov