How to replace values using regex
Hi All,Can somebody help me how to replace values using regex
Forum Posts
Resolved! LDAPS certificate request
Morning all, I am currently, what can only be described as, having a battle between our server team and the ServiceNow wiki/support in getting my LDAPS connection setup for authentication. Following the wiki, Uploading a Certificate - ServiceNow Wi...
Resolved! Running two SLA's at once
If anyone can point out a better way to search the forums for answers i would highly appreciate it! In the mean time, I have an SLA starting off of my "Internal TTR" SLA which runs until i esclate to another assignment group which then pauses that S...
How to integrate an Internal Application -> MID Server -> ServiceNow
Facts:1 - I have an Application (JIRA) that has NO ACCESS to internet nor ServiceNow instance. But it has access to the host where the MID Server is.2 - The MID Server has access to ServiceNow (as every MID Server) Communication should be: Applicati...
Max length of dictionary entry doesn't update properly
I'm having trouble updating the maximum length of field entries in my SN instance. The first time I make a change to the max_length of a newly created column, the change is reflected. However, every subsequent change is behind by an update. Here's an...
Resolved! How to import Expense Lines
Hi Everyone, I am trying to import Expense lines but I keep getting an error. The error is on the Source ID field. I can't figure out how to import to that, does anyone know how to do this Thanks
Listing out all task types(eg.Change,Incident) on clicking on module 'Tasks- Assigned to my group'
Hello,Actually I know that today we can create a module, on click which will give the all incidents or service request assigned to our groups like 'My group Incidents'. configuring a module on single table is possible. But I have one requirement ...
Resolved! Populating a reference field in a form from Lookup select list in record producer?
Hi, I am looking for a possible solution for populating a reference field in a form through a lookup select box variable in record producer. The value doesnt store but icon shows details of lookup select box passed from record producer.
Resolved! Set Value To Glide List
Hello All, One more little issue, this time with glide list, here is the thing: I need to set a value to a glide list when a boolean field is true but with the examples I've got on ServiceNow Wiki I'm not able to do that, look: I have these two...
Knowledge searching using categories
Hi,can anyone put me on the right track before I start this piece of work please? I've been asked to look at categorising our Knowledge Base and the client would like 4 levels of categorisation to allow ITIL users to create KB articles and the clien...
Resolved! How to override OOB UI Action?
I need to hide the Save and Stay UI Action on the incident form unless the user has a specific role, but I don't want to modify the action directly because it's an OOB function. I've see examples where you can override global UI Actions by adding a U...
Resolved! DNS domain for Windows Servers
I am discovering windows servers and I have 1 server with DNS domain and 3 others with empty DNS domain.A quick wiki reference shows that "dns_domain" is the variable name which is populating CMDB and it's source is DNS. Now when I search for this va...
Organizational chart and hierarchy / field names?
what is the hierarchy of field names in ServiceNow as they would be related to an organizational chart. We want to have the org chart translate into SN fields like user - group - department - parent. New to this so looking for advice. Thanks in...
Automating login with Selenium
Hello, I'm playing around with Selenium and I would like to automate the login for my "Hello World". If anybody has experience with automating ServiceNow testing with the FirefoxDriver, how do we deal with finding the elements in the the iFrame? ...
Element Descriptor
Element Descriptor is not documented for calgary. Is there any latest documentation available? Prior to calgary I have used below code to get the choice table name from the field element.var gr = new GlideRecord('cmdb_ci');gr.get('254570386f7fcd0095d...
