Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Duplicates of Models (hardware model) in the cmdb_model table

ACripps
Tera Contributor

Hi every one, 
In the cmdb_model where you get to choice Product Model /Hardware Model to create the CI. I am seeing there Duplicates of Hardware and Product Model. In the Image below, you can see what i am on about. There is something called Edit Interceptor which you can see in the second image below. Once i click on the Edit Interceptor you can see all tables. which is in 3rd image below
What will happen if delete them and just leave one ? will there be any impact further down the line. ?
Thanks for listening 

ACripps_0-1694095487332.png

ACripps_1-1694095766997.png

 

ACripps_2-1694097056954.png

 

1 ACCEPTED SOLUTION

Abbas_5
Tera Sage
Tera Sage

Hello @ACripps ,
Please refer to the below link:
https://www.servicenow.com/community/ham-forum/duplicates-of-models-hardware-model-in-the-cmdb-model...

 

If it is helpful, mark it as a thumbs up!

Thanks & Regards,
Abbas

View solution in original post

2 REPLIES 2

Abbas_5
Tera Sage
Tera Sage

Hello @ACripps ,
Please refer to the below link:
https://www.servicenow.com/community/ham-forum/duplicates-of-models-hardware-model-in-the-cmdb-model...

 

If it is helpful, mark it as a thumbs up!

Thanks & Regards,
Abbas

ACripps
Tera Contributor

Hi Abbas, Thank you for the reply. I have been giving this link on here in a different Forum on here