All,I'm new to the ServiceNow platform and the world of custom probes/sensors and I have searched but cannot find what I'm looking for.I am looking for a way during Windows discovery, to look for a particular file (defined name/path) and gather the M...
Can any one please tell when we click on Discover now it will create discovery status in discovery status we find device,ECC queue,Discover logs and so on.Internally How it maintain the relation between tables.For example when i click on Discover Now...
We have around 500 records that have been uploaded before their was a approval workflow in place.What would be best way to do a bulk upload of approvers? Currently my thought process is to delete all 500 records and reupload them, but looking to the ...
How do I get the watermark of the email notification I'm sending out? I need to create a manual "approval" email notification with a manually-built mailto:link. The notification, when replied to, acts as a new email instead of an approval notificatio...
I have a process that requires a group of people be included on the watch-list of an Incident ticket. Rather than putting in each name, I'd like to set them up as a Group in ServiceNow and just include that group in the ticket watch-list. Looks l...
I'm trying to use ${URI_REF} in my client templates for notifications but instead of displaying the Ticket number as a hyperling it displays the full URL. I have set the body dictionary entry to HTML and that has not worked. I read a couple of ot...
We have a problem since we upgraded to Fuji, whenever a esx server gets identified, it changes the status of the CI in the CMDB to installed or in maintenance, we do not want discovery to control the status of the CI's and this is happening only for ...
We are in the process of using Discovery to build our CMDB. We have given our Midserver service account local admin rights on our servers to allow for Discovery. However, we cannot give this type of access on domain controllers. Has anyone run into a...
We have a number of Discovery schedules that we're trying to run periodically, however we are not sure how long each job will take to complete and we'd like to ensure that the next schedule doesn't start before the previous one finishes. Is there a w...
Hi All,We have a requirement where we need to import data using Mid server.We have 1) Mid server setup 2) Data sources and transform maps created for this.Can you guide me after this what steps we need to follow to import data.Or any wiki link which ...
Hi, can some one confirm if Service now discovery supports telecom devices i.e. avaya, oracle hardwares. If yes, please advise how to proceed on this for configuring discovery.
I have a question, that maybe you might have an idea on how to fix.We have an need to record a response time, when the ticket is created and assigned to an individual at the same moment. I can start the response time, the problem I have is when the...
i need to know what tells the probes that it has found an AS400, i currently am not able to discover
I have two tables that I would like to join together so that they would appear as one for reporting. One is a ServiceNow table (task_time_worked) and other is a table that we created which also contains time worked. The table we created is a standalo...
I'm looking for the syntax on how to pass an array of users to add to an ad group using the powershell activity.I've created an input called "userList" with a type of "Array". I've got a for loop in my powershell command line:Import-Module "C:\Progra...
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