Resolved! Where do I find logs of changes to the group membership?
Where do I find logs of changes to the group membership?
Forum Posts
Resolved! High Security Settings - Deny or Allow Access?
I enabled the High Security Settings on our Development Instance this morning. I then went through and made a grid of all the applications/modules/related lists that various user-types couldn't access. For my next step I was going to figure out how t...
Resolved! how to change logo in browser
Hello Experts ,anybody know how we can change the logo appearing in browser?Thanks in advance,Regards,Shashank Joshi
Discovery Help (Exclude Computers)
Hi All, We are soon to release Discovery into production, but have one issue that I require assistance with. Last night i ran a full discovery across our estate using a WMI only behavior, because as at present we are just trying to pick up certain ...
Resolved! How do I reset closure codes and notes on Incident reopen?
Hello all!I was recently made a ServiceNow administrator and am very new to the program. Our instance is slowly taking its proper shape as our operators become familiar with the program so we are paying more and more attention to customizable and scr...
Resolved! How to setup a report for SLA by Assignment Group
How, I can't figure out how to setup an SLA report for an Assignment Group.Thanks
Resolved! Identified, ignored extra IP: False warning in Discovery
Hi AllI understand "Identified, ignored extra IP" is a warning in Discovery and supposed to be ignored , generally. But during my discovery scans I have come across several "Identified, ignored extra IP" warning message which were not correct as in, ...
Service Catalog - Creating Reports based on Requested Items
We've been working through a Service Now implementation for roughly 4 months. All of the core/foundation configuration is complete. We have built over 75 Service Catalog items. Everything seems to be moving in the right direction.Now that I have been...
Resolved! Create Task from Inbound Email
I created an inbound email action to create tasks (sc_task table) based on the subject of the email: (function(){ var subject = email.subject.toLowerCase(); //convert the subject to lowercase just once if (subject.indexOf("rds s...
Resolved! How to I make a new ticket auto assign to an Assignment Groups
Hi, I need help. If an employee submits a new incident on our ServiceNow Self Service Page, we want the incident to be auto-assigned to a specific assignment group if they check a check box on the new incident form before submitting the incident. ...
On-Demand Loading of Tabbed Related Lists
I put in an enhancement request on /hi/ for this, but I figured I might as well post one here too.It'd be really nice if there was an option to only load related lists on-demand, when the tab functionality is enabled.That way, some tables/views that ...
Is it possible to get a dedicated demo instance?
Hello everyone, I'm working with Axis2 in Java on a demo for a customer of ServiceNow. Unfortunately, each time a custom field is added to a demo instance I have to regenerate all of my client stubs. Is there a process I can follow which will al...
SCRUM Release (or Sprint) Schedule
Does anyone know how I should attach a schedule to my SCRUM Release (or a Sprint if that is easier). My development team does not work weekends and the burn-down chart looks bad when we get ahead on Friday, flat-line Sat and Sun and pick up again on ...
Resolved! What is the purpose of setting the MID server IP Range?
I read on the Wiki that setting the IP range of a MID server will help Orchestration know which MID server to use. Is the same true for Discovery?Does this mean if I create a Discovery Schedule for a specific IP and forget to pick the MID server it w...
Reporting - relative filter
Hello, Can someone point me to an explanation on the relative operator, when using date filter in reports?How can i use it and in which cases? Thank you!
