Group roles

[Earl L]

I have a question about how the group attribute/field for roles differs from the list of roles that appear at the bottom of the group form page. I'm attaching two images so you can see what I'm talking about. So my question is, how are these different? And what is the effect of each on system access permissions?

In the current documentation for creating groups (http://wiki.servicenow.com/index.php?title=Creating_Groups) there's not even a reference to the roles field/attribute for groups. Am I missing it? I'd be glad to just get pointed to some documentation so I can read about it. Any help?

Earl

[Earl L]

Mark,

You mentioned that group types still have lots of uses in your response to my post. I'm wondering if you would elaborate on some of those uses and how you've leveraged them in some of your work? As I said earlier, I'm a newb to ServiceNow and I'm eager to learn how others are using this platform. Thank you.

Sincerely,

Earl

[Mark Stanger]

I've used them mostly to differentiate the groups in a system. Most groups are used for assignment, but you can also use groups for approvals, ownership (of CIs, etc.) and for security purposes. It's nice to be able to use a group type to identify the different groups in the system and filter and display the correct ones in the correct places based on that type.

[Earl L]

Good stuff Mark, thanks again for your response and help.

Earl

[Chris Yang]

Unfortunately it's in 2024, and there's still some OOTB code from SPM using this role attribute on sys_user_group.

Line 202 of this script include:

https://<instance_name>.service-now.com/nav_to.do?uri=sys_script_include.do?sys_id=f4978323a0c71110fa9befeaa3d50dd9