Importing articles in Knowledge Base via XML

HaseebR
Tera Contributor

GOAL:

Hello, I am trying to export and import a few articles from one instance to another by using the "Export XML" and "Import XML" option.

PROBLEM:

When I use "EXPORT XML" It does not capture my related lists for example Article feedbacks and article versions are not captured. 

 

THINGS I'VE TRIED: Creating an update set > Adding the different articles to that update set using "add to update set" utility > added the related lists to update set > Mark complete my update set > Export to XML > Import to another instance.  -- I am still missing some versions in the import and I am getting errors during my "preview". 

What else can I do or is there something I haven't thought of?

Thank you!

 

Thank you everyone 🙂

 

 

1 REPLY 1

SK Chand Basha
Giga Sage

Hi @HaseebR

 

You will not get the version after import the xml , it's expected behavior. 

 

Mark it Helpful and Accept Solution!! If this helps you to understand.