Importing articles in Knowledge Base via XML
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02-18-2025 03:15 PM
GOAL:
Hello, I am trying to export and import a few articles from one instance to another by using the "Export XML" and "Import XML" option.
PROBLEM:
When I use "EXPORT XML" It does not capture my related lists for example Article feedbacks and article versions are not captured.
THINGS I'VE TRIED: Creating an update set > Adding the different articles to that update set using "add to update set" utility > added the related lists to update set > Mark complete my update set > Export to XML > Import to another instance. -- I am still missing some versions in the import and I am getting errors during my "preview".
What else can I do or is there something I haven't thought of?
Thank you!
Thank you everyone 🙂
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02-18-2025 06:51 PM
Hi @HaseebR
You will not get the version after import the xml , it's expected behavior.
Mark it Helpful and Accept Solution!! If this helps you to understand.