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‎05-22-2022 11:29 PM
Not able to select user record from above action 2 it is showing readonly.
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‎05-23-2022 12:41 AM
Hi,
possibly you need to convert the string into array
check my blog for that
Using list collector in Flow Designer 'For Each loop' by converting string into array of string
The Get Catalog Variables action returns a list collector as a comma separated string rather than an array. So we cannot use the 'For Each' action directly in your flow.
Resolution: So here is a workaround
- Create a custom flow action that takes list collector value string as the input
- Parse the string into an array
- Then output the array to be used in the For Each Loop.
- Then call this custom action in your flow and then use the output as per your needs
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-23-2022 12:41 AM
Hi,
possibly you need to convert the string into array
check my blog for that
Using list collector in Flow Designer 'For Each loop' by converting string into array of string
The Get Catalog Variables action returns a list collector as a comma separated string rather than an array. So we cannot use the 'For Each' action directly in your flow.
Resolution: So here is a workaround
- Create a custom flow action that takes list collector value string as the input
- Parse the string into an array
- Then output the array to be used in the For Each Loop.
- Then call this custom action in your flow and then use the output as per your needs
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-23-2022 11:47 AM
Hi Ankur,
Can you please help me on below requirement
When a case is created using the flow designer, where the flow is attached to the catalog item once we submit catalog request the case is created and send the notification. For this notification we have attached a below template where one of the field (Incident case ID)value is the case number how to map that case number which has been created through that particular catalog item.
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‎05-23-2022 08:29 PM
Hi,
how and from where is case getting created created?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-23-2022 08:22 PM
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader