Hi @AJ5 ,
I trust you are doing great.
Firstly, let's start with the tables involved in Service Mapping. There are various tables involved in Service Mapping such as the Service Mapping Definition table (cmdb_service_mapping), the Discovery Schedules table (discovery_schedule), and the Probe Definition table (cmdb_probe). These tables are used to define the configuration items (CIs), which are then discovered and mapped by the Service Mapping application.
Now, let's discuss the difference between Application Services, Business Applications, and Business Services. Application Services represent the IT services provided by an application, such as the login service or search service of a website. Business Applications represent the software applications used by an organization to perform specific business functions, such as an accounting or sales application. Lastly, Business Services represent the overall business services provided by an organization, such as payroll processing or customer support.
In CMDB, Application Services, Business Applications, and Business Services are related to each other through a hierarchical relationship. Business Services are composed of Business Applications, which in turn are composed of Application Services. This hierarchy helps to understand the dependencies between the different components of a business service.
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Regards,
Amit Gujrathi
