Shazzam probe being stuck

Paul125
Kilo Guru

Hello, we have weekly discovery schedules set up in place and have been working for years. All of sudden these schedules being canceled it self due to time out. after digging further, we found that 'shazzam' probe being sent out but 'processed' state is showing processed but timestamp showing empty and 'updated on' showing discovery end time like below. Has anyone experienced before? Thanks

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1 ACCEPTED SOLUTION

Paul125
Kilo Guru

Restarting the MID solved my issue.

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22 REPLIES 22

tim_broberg
ServiceNow Employee
ServiceNow Employee

I'm sorry, I never saw this reply go by.

You needed to create the mid server script include "MidState" with the contents of my script above.

Glad you're going again. If it comes back, I'd sure like to hear about it.

    - Tim.

Tim, so far you've answered many questions on Discovery for me. I am glad you replied back. Thank you!

Paul125
Kilo Guru

Restarting the MID solved my issue.