Add multiple email addresses to List Collector on Service Portal/Catalog

[Mairvette Tuck1]

Hello.

Within a catalog item, we have two fields. One is for the user's name the other for their email address.

I've used the table 'sys_user' for both fields. When the user's name is populated, I have it automatically adding their email address to the specific email field, both with 'List Collector' as their variable type.

Issue I am having, is if multiple users are added to the User field, no email address (even previously displayed for the first user) will be displayed. How do I get each additional email address to be displayed in the List Collector / email field?

[Mairvette Tuck1]

i will!

[Harsh Vardhan]

are you doing it on personal instance ? i can quickly solve this, or is it possible possible for quick webex or zoom there you can share your screen. if yes drop me the details on below email. 

hvrdhn88@gmail.com

[Mairvette Tuck1]

I am not using a personal instance. And unable to share my work screen.

[Harsh Vardhan]

can you put log inside script include as well to check what exactly returning in your script include. 

in your script include put log after line number 13.

gs.log('Value is '+ abc.join(","));

[Mairvette Tuck1]

will do