Apply reference qualifier on the filter of list view

Swarupa1
Giga Contributor

Hello All,

I have applied the reference qualifier for the field on the form, it is working fine there However, when I am try to filter out the filed on the list view it is not working, it is showing all the values of the reference table.

Can anyone help me into to  How to apply reference qualifier on the filter of list view

Thank you for your help.

 

1 ACCEPTED SOLUTION

Hi,

dot walk to Active field and apply it

find_real_file.png

find_real_file.png

I hope I have answered your original question on why the ref qualifier doesn't work.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

14 REPLIES 14

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

is that ref qualifier dependent on some other field?

if yes then you need to select value for other field and then search in your reference field

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

On Requested item table, on 'Item' field I have applied reference qualifier as a active true. 

so while searching on RITM form, it is showing only active catalog item. However If I am applying filter at requested item list for item field then there they are showing all catalog item(including active inactive)

 

Thank you for your response.

Hi,

if you are saying you are applying filter using table list like this and it's not working then it is expected by design

Ref qualifier work on fields when they are edited either on form or on list

Not when they are used in filter conditions

find_real_file.png

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Oh, Okay, Then what would be the solution to apply in filter conditions.

Thank you for your help.