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04-27-2022 10:51 PM
Hello All,
I have applied the reference qualifier for the field on the form, it is working fine there However, when I am try to filter out the filed on the list view it is not working, it is showing all the values of the reference table.
Can anyone help me into to How to apply reference qualifier on the filter of list view
Thank you for your help.
Solved! Go to Solution.
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04-27-2022 11:28 PM
Hi,
dot walk to Active field and apply it
I hope I have answered your original question on why the ref qualifier doesn't work.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-27-2022 10:56 PM
Hi,
is that ref qualifier dependent on some other field?
if yes then you need to select value for other field and then search in your reference field
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-27-2022 11:04 PM
On Requested item table, on 'Item' field I have applied reference qualifier as a active true.
so while searching on RITM form, it is showing only active catalog item. However If I am applying filter at requested item list for item field then there they are showing all catalog item(including active inactive)
Thank you for your response.
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04-27-2022 11:16 PM
Hi,
if you are saying you are applying filter using table list like this and it's not working then it is expected by design
Ref qualifier work on fields when they are edited either on form or on list
Not when they are used in filter conditions
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-27-2022 11:20 PM
Oh, Okay, Then what would be the solution to apply in filter conditions.
Thank you for your help.