Audit of changes made to a form

Susan Britt
Mega Sage
Mega Sage

‎05-22-2014 06:56 AM

I'm still new to the ServiceNow Admin role, and I've been asked today if there is an audit/history of our Change Request form.   We'd like to know when a particular field was added to the form.   I haven't been able to find anything in the logs so far, and it doesn't appear to be in the Update Sets or Change Requests (tracking the new field) by the previous Admin.  

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geoffcox
Giga Guru

‎05-22-2014 07:36 AM

You can navigate to Forms, and then to Form Sections. When you open a Form Section, you can see the versions. You can search the payload for your new field name to see which version it was added in.


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Bhavesh Jain1
Giga Guru

‎05-22-2014 09:01 PM

Every customisaton that is done in Snow gets tracked in a table called sys_update_version.


Note : Customisation means anything that gets captured in update set.


So either you can go directly to this table and looks for your customisation.


OR


You can check the related lists Versions like mentioned in previous comment.


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