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Outbound REST integration using multipart/form-data

Following is the requirement:Using an outbound REST based integration, which uses content-type as 'multipart/form-data'......I need to send multiple files and some text data in the payload. The authentication is working fine but when it comes to payl...

Aishwarya59 by • Tera Contributor
  • 965 Views
  • 5 replies
  • 0 helpfuls

MID Server ms.log is not working

I am trying log to MID Server logs file. Below is the code that I am executing from the background script. ECC Queue state is always in ready state. var jspr = new JavascriptProbe('Demo MID Server'); jspr.setName('My Test Message'); //Any descriptive...

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ServiceNow Developer Site Notice: PDI Request Delay

Article : Hi Community,If you're currently facing delays or seeing a waitlist while requesting a Personal Developer Instance (PDI), you're not alone.ServiceNow has posted the following announcement on the Developer Portal:"We're experiencing high dem...

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Error in Getting Access token

Hello All, I am trying to get a access token using Application registry but following error is thrown. Any help is appreciated.Step 1:1. Created OAuth Application Registry using the option "Connect to a third party OAuth provider" .2. Filled in follo...

kuttti by • Kilo Guru
  • 9384 Views
  • 6 replies
  • 0 helpfuls

Need help in building this as im learning

I am working on a ServiceNow Employee Onboarding use case using Service Catalog + Flow Designer.Can someone please help me with this requirement. Atttahced is the requirement im trying to do from my end .

Nancy34 by • Tera Contributor
  • 1389 Views
  • 2 replies
  • 0 helpfuls

Script to monitor Email Account Connection Status

Has anyone created a script that basically monitors the connection status of an email account? Recently, the token for an email account that we have set up in ServiceNow was expired on the exchange side by an Admin which broke our connection between ...

Ross Drew by • Tera Contributor
  • 1276 Views
  • 3 replies
  • 0 helpfuls

Configure function field on Reporting

I am currently trying to  calculate the duration taken to complete an RITM. but would like to exclude non business days (weekends). i have tried to use configure function field option on report. but it includes all 24X7. glidefunction:datediff(closed...

sharley by • Tera Contributor
  • 540 Views
  • 1 replies
  • 0 helpfuls

I want customize colom name while extracting the report

Hello ServiceNow Community members, I am looking to get right procedures to extract report in Excel but here is one condition I don't want same colom name as present in servicenow instance, I want to customise them before we extract it to in Excel, F...

Walkup User account access issues

We are working through the process of getting the walkup account setup and running into a bit of a block We are still using ServicePortal, but looking to get on Employee Center later this monthWe have the walk up experience configured and everything ...

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Report Visibility

Hello,The reports started showing this error after the upgrade to the Australia release. Does anyone know how I can resolve it?I tried to change the property "glide.report.published_reports.enabled" to true, but I receive the following message: 

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jkelvynsant by • Tera Contributor
  • 658 Views
  • 2 replies
  • 1 helpfuls

Standard change template not visible even through active is true

Hi Teamplease assistwhen click on create new=> select type of change ==> standard: Select from available pre-approved change templates. These changes do not require approval.  ==> searching for abc template which is not visiblebut under standard chan...

Ramu8 by • Tera Expert
  • 1109 Views
  • 4 replies
  • 0 helpfuls

Service Portal Activity Stream

Hi,I have a requirement related to the Service Portal activity stream. We are using the REQ → RITM → TASK hierarchy, and we need to display the Task activity stream within the RITM view in the Service Portal.Could you please suggest a feasible soluti...

gorleramapr by • Tera Contributor
  • 713 Views
  • 2 replies
  • 0 helpfuls

Incident Fixed By Change Related list in change request form

As an ITIL account when i try to add multiple incident records in Change request via "Incidents Fixed By Change" . I am una ble to add those incidents. But if I open incident and add change in incident i am able to add change. Need help on this. Why ...

a_49 by • Tera Contributor
  • 4083 Views
  • 5 replies
  • 0 helpfuls