I am trying to introduce additional approvers without customization in Change Management module.I had 2 options in mind.One is introducing Additional Approvers custom field.Another is reusing Group List which is coming from the task table, however, t...
want to not show certain states (remove state options) depending on assignment group This isnt working in Service Operations Workspace function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue === '') { retur...
Hi everyone I am trying to Customize the Card View on Visual Task Boards, but when I select the the table records and to the ☰ menu, the option of VTB view doesn't appear! Why is this happening and how can I solve this? Thank you!
Hello Everyone,If i navigate to the view workbench ui action for resolved major incidents it takes me the workbench where i can see overview and findings field but if i see in service operation workspace i could not find those two fields is there a w...
Hello!Does anyone know how you remove the header from an Iframe content block? To give you some background I have created a custom widget and added it to a page with no association to any menu's. I want this page to display on a widget and accessible...
Hi all, How can I find the ID of a given application service ? Thx in advance ! Thomas
Hello , I have a multi row variable set in which I have single text box, a select box, a date variable and an attachment variable. When the non admin try to download the attachment they see a blank page , but as an admin the attachment is automatical...
HiWe have had to update some groups in our instance and marked the old ones as deprecated.for egcompany_SD(deprecated) is the old one and company_SD is the new one. The old one is marked active=false. And members to the groups have been added. The ch...
I have a look up select box variable on my record producer called subcategory which is depend on another variable category.Now i have created a look up select box variable and used the referecnce qualifier below still its sorting alphabetically not b...
Is it possible to apply a dictionary override to a field on task to set the 'Unique' checkbox? Use case, I want problems to have unique short descriptions to improve differentiation between problems. Thanks
Hi,I have set up an integration between Service Now and Slack for sending notifications to slack whenever there is a request created in Service Now, i'm successful in sending the notifications, but can't decorate the notifications message using HTM...
Can anyone help, why is there only 1 catalog task that gets created when approved? It clearly shows 3
Hi, who is review the PIR(Post implementation review)?
We have a requirement to export multiple sheets of excel data using a single transform map. The transform map should load all of the data from different sheets. I've added an attachment for reference. In this excel sheet we have 3 sheets. All 3 sheet...
Hi, I am new to scripting. I am trying to create a client script where if the user tries to select Begin and End date/time of an Outage outside the Change window will get an on-screen alert. Is there a simple way of achieving this without using Scrip...
