Hi I found an inactive user with roles but not added in any group or not manually added. all the roles say inherited true. Unable to delete them from sys user has role table and background script also didn't work.how to deleted these roles ?
Hi Everyone, We have a flow which runs on sc_task table and in one of the steps the flow is checking if the allocations available on an alm_license record then it will reduce the allocations by 1. This functionality is working fine but it doesnt wor...
Hi Team,I have a catalog item with two Multi-Row Variable Sets (MRVS). Each MRVS contains a reference variable.Based on the Request Type, I need to send the approval to the reference variable inside the appropriate MRVS, and this must be handled usin...
Here under the software and applications we have 20+ catalog items but its showing only 20 items so is there any way to add all the catalog items or add browse all option
Guided Learning: ITSM fundamentalsHi, I can see that when we attach a knowledge article on tickets it gets attached to customer comments which is visible to the users. The End user articles visible to the users will definitely help them however the S...
In Continual Improvement Management (CIM) - is there any possibility to link CIM Coordinator with Business Service or Business Process or Assignment Group table so if anyone selects that then it automatically fills CIM Coordinator field? I am looking...
I have a user who is having snc_internal role. Now i want that user to be able to access the sys_history_set table. As i want to create a module on this table that will only open the records related to a particular table.can anyone help me out in thi...
Hello Everyone,How i can enforce mfa for the local logins in servicenow?@Ankur Bawiskar any idea?
Hello Team, I have created a flow for virtual agent to create complaint case, all the flow going well but when it come to creating the complaint case it is giving "Technical issue" error and ending up the chat case is not getting created. flow is wor...
Hi All, I am getting two or more sysid via flow varible in the flow designer, I neded to pass one by one sysid in the another subflow flow along with group name , but it takeing only first sysid other sysid is not taking .I have designed using the f...
Hi All,Is it possible to place a clickable link on record producer form, clicking on it should show few variables? Thanks!
Hi Community, I know that we can remove the export option for tables list view. How to restrict or remove export option from form view? I can see end users can export form data in pdf format. Can we restrict/remove export option on form view as well?...
When I created an external url using these methods, none of the links open properly. *[http://community.service-now.com/ testing] * <a href="https://apple.co/4ivGgB3" target="_blank" rel="noopener noreferrer">Apple Platform Support</a> * <a href="htt...
Hello and thank you in advance for your help.The issue is when a KB Article type is set to Wiki external URL opening in a new tab. I think this is because the the links rendered in the article are stripped of their attributes. This part, I don’t know...
Hi all!We’re fairly new to ServiceNow and working on automating some of our employee onboarding process. Currently, logging records for onboarding requests is fully manual—creating a REQ and multiple RITMs for different assignment groups. We’ve start...
