Workflow is not being attached to incidents for one specific domain though workflow properties matching with the incidents.This is working for other domains, and the workflow is in the global domain as well.Can anyone suggest wht could be the issue o...
I have created one dashboard with report based on sla table and RITM tablelike for egg:to show item by location field to show RITM records by sla stages and state etc. here I want to add the interactive filter of assignment group where on the basis o...
Hello all,I'm seeking your input on a scenario we're currently handling. Current FlowA third-party Talend application sends 5,000 records daily to a ServiceNow (SNOW) transform map.In the onBefore script, we perform validation:If any field is empty, ...
While executing an ATF test case that creates a user with a specific role (not an admin role), the process fails during user creation with the following error:"FAILED TRYING TO EXECUTE ON CONNECTION glide.2 (connpid=37009): INSERT INTO sys_user_grmem...
Hi All, When ever I login to service-now, it redirects to the native UI with the following url - https://xxx.service-now.com/nav_to.do?uri=%2F$pa_dashboards_overview.do In this dashboard, after the Washington upgrade, we are noticing an additional i...
I want to insert a record with fiscal year field value, on form it is choice field but in backend it's a string tableRec = new GlideRecord('cost_plan');tableRec.initialize();tableRec.name = 'Test costplan4';tableRec.task = 'ff80cc231bb3f89c2473eb19b...
Hi ,I'm reaching out because I've encountered an issue with a list control that has me stumped.Here's the situation: I've created a new UX list within the Service Operation Workspace, under the Requests Category. The configuration I'm using is the de...
Hi Community,I was working on something and encountered an issue on the User Task table. When applying a filter like: Active = true AND State = Closed CompleteThe expectation is that only records with "Closed Complete" as the state should appear...
HiDoes anyone else have the same problem that I do? My email is verified and everything but when I write a post or write comments on other posts, they appear after several hours. Especially in the case of comments, I am left far behind. I can't even ...
By default, ServiceNow provides the Assignment Group metric definition to track the current assignment group value of a record. However, this out-of-the-box (OOB) metric only records the present value and does not capture both the old and new values ...
I feel like we do not use that special instruction anywhere in our environment. Even if we are filling something inside that field, it doesn't get reflected inside those requests. How can we remove the special instruction field alone, yet keeping the...
hi All I am trying to setup connection within servicenow*MS teams for request based chat for that I have installed pluggins and all as mentioned on docshttps://www.servicenow.com/docs/bundle/zurich-employee-service-management/page/product/sn-teams/co...
Hi Everyone,We have a Catalog Item with Variables Group Name(string) and Select Group Name(Select box)User enters a group name (or group key word) in "Group Name" variable and the entered group(/group key) is validated through Integration with AD an...
Hi Everyone. I have requirement where I have make assiged to mandatory when we are moving vtb cards related to incident from one state to another except new or cancelled. I checked ui policies with only related to VTB view it didn't worked, created ...
Hi Community, I have one catalog item, and if user submits the form, then the sctask should assigned to be whoever opens the request, I am attaching snapshot for reference. In my PDI (Personal Developer Instance), I created a flow where the "Create...
