Hi Community,I have a Service Catalog variable (type: Select Box) that needs to display a large number of choices (hundreds), and the choices are dependent on another field (example: country= India, states = all the state choices to populate). I’m lo...
Hi Team,I am working on Change Risk Assessment in ServiceNow and configuring Assessment Metric Definitions for risk calculation. Currently, the metric definitions have integer values (e.g., 1, 2, 3, 4).My question is:Can we assign decimal values (e.g...
Icons are stored in choice fields in the record producers. Are they part of update sets when we move from one instance to the other ? or do they have to manually imported ?Thanks
Hi Team, In sow view need to add email template icon for problem and RITM forms like below mentioned in the screenshot, how to do this. Currently i can see that email template on the incident and change form. Regards,Abhilasha G T
This is the survey form - assessment metrics - question data type: date that we want to limit.
I'm facing an issue in ServiceNow. I've created a service catalog item with a variable named "work_description" of type HTML. After entering "Happy" as the variable value, it displays correctly. However, when I use this value to populate the descript...
There is a scenario where a user needs to be added to an Azure group and then automatically removed from the same group after a specific time. I have created a flow for this. The user is being added to the group successfully, but during the removal s...
Background Scripts are Server side scripts that can be immediately run on ServiceNow instance and can be very helpful if you want to try scripts out or fix minor issues on records. To write a Background Script Go to Application Navigator > Scripts - ...
Hi all,I’m working on a reference field (“Created Asset”) on the sc_task form, and it should display all hardware assets assigned to the user in the Requested For field.Earlier, the dropdown would automatically show these assets as soon as the field ...
Hello community,I am creating ATF to test catalog item where I am trying to fetch sctask record using record query and giving condition request is (using data pill to get oder catalog item step) but it's fetching record when I run ATF by impersonat...
We have two record producers creating similar HRC but for different use case. They uses some similar variables for locations, country, state. I want to fetch the variables values that from one record producer to another record producer and validate t...
Hi community, I am looking for a reference to all roles in Servicenow and their function. I can see the description in the tool itself but I am looking for more detail as to what app the role gives access to and what permissions the role gives in eac...
Hi Team, in my instance holiday schedules are created for Finland Country, Holidays mentioned as 24th, 25th and 26th of December. below is my schedule: Now user has received an email on 26th saying your incident is breached. example: what needs to...
Hello All, How can i possibly take out the none choice field from the portal form, my clients wants the fields to be mandatory and also remove the "none" leaving end users with no options but to select one of the values (Complete, incomplete or issu...
Hi, I need to disabale a UI action for a custom role with non admins, I have used !gs.hasRole('custom-role') like this, when I use it , it will disable the UI action , form button even for admin users. But I don't want it to happen. For All non ...
