I have a requirement where the customer wants to display the on-call calendar to all users who login to ServiceNow. But we use the login script to redirect end users to the Service Portal. So customer is looking to display only the on-call calendar o...
Hi All, How can we add more currencies in the list of currency type field? OOTB we have 5 currencies listed Attached is the screenshot Thanks
Table of Content should have default font size 12 in Knowledge Article Editor. With the OOTB Table of Content is having default size 8. can we change the default value? Steps: Select any heading from Paragraph dropdown.Click on table of contents
We have Created related list and we want to show that related list to only with Particular 4 groups , apart of 4 groups no other groups can see that relatedlist option how do I achieve this requirement ?
Additional comments field is not visible in change form after moving the RITM and Change from 'New' state whereas work notes field is visible. Is this OOB functionality? If yes, how it is done? is it via client script or UI policy or ACLs or any sett...
I haven't stumbled across this yet. But has anyone done a write up on the best practice when testing the monthly hotfixes/patches applied to the instances? Personally I've never run into a situation where these affected any instance I've maintained n...
Hi Community, I was checking on knowledge records for 'Pending retirement' state but when I'm clicking on Retire UI Action ,it's directly going to Retired State (not on pending retirement).Even I tried with the existing knowledge records which are in...
Hello, I have a requirement to display modal window along with catalog Name and Description whenever user clicks View Details in Recent & Popular items widget. I have created a modal window with static title and body. Can anyone guide me to pass Cat...
In workflow when I am creating a catalog task with 'wait' checked, I can write this line of code in the advanced script field to record the sys_id of the new task to the scratchpad. workflow.scratchpad.sctask_id = task.setNewGuid(); How do I get this...
Hi Experts, I have a basic flow designer that is generating approval and based on response will do something. My problem is, if Approval State is rejected for the 2nd approval, the flow is not evaluating it as True, I have tried adding timer but is n...
Hello All, I have a requirement to make an Incident as parent Incident automatically while creating it and to define multiple child Incidents(say more than 15) with different assignment group and caller automatically with same remaining field value...
Hi all, I have record producer with Lookup Selectbox variable called category referencing to sys_choice table and with a help of reference qualifier the variable is showing only few choices in the form. The issue is: if I would like to create a Cata...
Hi All; I have two filed, both having type "look up select box". the second filed value should to be populate based on the the 1st field value on load. The 1st field name is "manager" and 2nd one is "request_access_for". It should fetch the user reco...
Trying to add bundled assets and need the whole process of creating an asset bundles from inventory.
Problem Task Analysts should have an ability to create only new Problem tasks.
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