Hi experts, I have a requirement where we have a field say Type on a cmdb_ci table. This field is meant to have different choices for different classes. FOr example, for class cmdb_ci_server it has 3 choices- 1. Server 1 2. Server 2 3. Server 3 Cla...
Hello Everyone. I Have a field (B) on my record producer where which is dependent on field A. Now I want to show only unique value in field A. For example on my table field, A contains --> Active store, Active store, Active store, Active store, ACL, ...
Hi team, based on the itil and incident_manager role i want to make field editable on incident form. for example, if user selects the field status = false and qualified = false in the incident form, want to give the permission to edit the field categ...
Its been almost 6 months of implementing Agent Workspace (ITSM) on our environments. Our agents are complaining a lot of issues regarding accessibility (vision) in terms of the font colours and sizes, they were expecting things to be better from Nati...
To begin with, all help is much appreciated. Thank you! I have two description fields 1. HTML type 2. String Type When a user adds content to the HTML description (u_description), I am using the following script to copy the content to the string type...
Hi, I need to execute a Powershell script directly on the MID server (not use the MID server as a proxy and execute Powershell on a different server). What's the easiest way to do this? I planned on triggering the execution through a scheduled job, b...
Hi All, I am trying to default the change interceptor (cards) from the Models default to ALL. I have looked at the interceptors for change and was unable to see where this is set.
How to change lable instead of using configure dictionary on form. I change the lable by configure dictionary and it is affecting for all extended table..so i want to avoid that.. How can I do this? Regards
How to add a filter condition variable/field to a catalog item on portal page?I want to create a catalog form on a service portal, where I need to select source and condition based on source selected. as in the below snap I get options to select one...
I have a request to add two items to the email notification that is configured via the sysapproval_approver table. The ask is to add the category and subcategory from the Change itself into the body of the email. Now the fields available do not se...
Hi All, I wanted to know the significance of this property on servicenow instance " glide.ui.ref_ac.startswith" . What if I will make it false from true and I will create a record in user perefernce table for specific table to search with conatins . ...
Agenda conditions for CAB meetings are now set to be added to the agenda items when the status of a change request is scheduled. Then, when the status of the change request record is "ScheduledAfter clicking on the "Refresh Agenda Items" link for a C...
Is there a way to have a pop-up notification on the ServiceNow screen when a record is created?I want to receive notifications on the screen in real time, not via email.
I am trying to create a record producer to give the ability to create a template and schedule a job based on that template all in one step. I am able to create the template. And I am able to create the scheduled job. But, I can't seem to fill the ...
Has anyone been able (or even attempted) to integrate with Ariba? We use this as our procurement system/software, and I was wondering if there was any way to send a Service-Now generated message to Ariba to kick off an order. This may be a long shot ...