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How to set the limit in a integer field value

Hi All, I have a question how to put the limit on any integer field. Like in a field we only put the integer value but I also want to specify that field like user can only enter min 5 digit or max 7 digit numeric value. I have already written the On-...

utkarsh6 by Giga Contributor
  • 6592 Views
  • 7 replies
  • 2 helpfuls

Links not coming as hypertext in comments or worknotes in workspaxe

When I am adding a link in worknotes or comments in agent workspace , it is not coming as link rather a simple text  , i want to enable it as link when i put any link there. Note - I DO NOT WANT TO MAKE THIS PROPERTY  - glide.ui.journal.use_html AS T...

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Community Alums by Community Alums  
  • 1398 Views
  • 3 replies
  • 0 helpfuls

Parent - Child Relationship

Hi All,  Could someone help me understand parent child relationship for incidents. From what I see in ServiceNow docs The parent and the child incidents are synchronized such that the state of a child incident changes depending on the state of the pa...

CJPeterson by Tera Expert
  • 1395 Views
  • 1 replies
  • 0 helpfuls

g_form.getReference returns an undefined value

I am currently trying to create a child ticket with all the information from the parent in it.Using the new button on the related list 'Facilities Request->Parent';the following client script is triggered: function onLoad() {     if(g_form.isNewRe...

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Jon23 by Mega Sage
  • 20538 Views
  • 20 replies
  • 6 helpfuls

Resolved! Send email notification when priority has changed.

I want to send an email notification to "Assigned To" or "Assignment Group" when priority has changed. For example:Send notification when priority change from (1 - Critical, 2 - High, 3 - Moderate, 4 - Low) to (1 - Critical, 2 - High, 3 - Moderate, 4...

Resolved! Creating rich text type label

Unable to create a variable in rich text format, Receives error message that states invalid insert and 'variable names can only contain alphabets, numbers '_' characters. They must begin with an alphabet'

Resolved! Add IF/ELSE condition in Advanced Reference Qualifier

Hello, Is it possible to add the IF/ELSE condition in Advanced Reference Qualifier? On the service portal, I have a Record Producer. I want to put a condition that if (current.variables.u_name == current.opened_by) then call my script include into re...

How to call workflow from script include

Hello, I need to call the workflow from client-side code using script include. I have tried with the below code but it did not work. Can anyone please help me to solve this issue? I am unable to call the workflow through this code. Clientside code : ...

Rama Rao by Tera Contributor
  • 1784 Views
  • 24 replies
  • 0 helpfuls

g_form.DisplayBox('') is not working in the portal

Hi All, Actually, I need to get the value of the reference field. So I am using 'g_form.DisplayBox('')' but it not working in the portal and gives a javascript console error. Can anyone help me with that? Note: The field refers to the Service offerin...

Rama Rao by Tera Contributor
  • 1169 Views
  • 7 replies
  • 2 helpfuls