Hi, Sorry it might be a noob question but I have catalog item that has a list collector (employee_current_roles) which auto-populates user's roles with all the roles user is member of, I have another variable (role) on the form that is reference fiel...
Hi, I've created a UI Policy on a catalog item however when i've moved the update set from Dev to Test the UI policy has been created (looks identical) but isn't working. I've created a new update set in Dev - updated the Active / De Active / Active ...
Hello Team, I have created a flow for virtual agent to create complaint case, all the flow going well but when it come to creating the complaint case it is giving "Technical issue" error and ending up the chat case is not getting created. flow is wor...
I have created a Catalog item for Creating Agile groupsThe requirement is to create an Agile group and add members to it and also assign couple of roles once the group is created through the Catalog item. As of now I am able to create a group and bu...
Hi All, In the form i have a attachment field. once i added excel in that attachment field that excel stored in attachment table. how can i convert attachment in base64 format. is it possible to using business rule or workflow.
What CI class network security equipment listed under?
Hi Experts, we are using scripted Rest API to create a requested item. I am able to insert values for all the variables except multirow variables. Can anyone suggest on how to achieve this ?
I want to test the additional actions available in context menu of form. How can we achieve this in ATF?
Hi All, I have Record Producer. which has variable called Will you require IT's assistance for your meeting? or "it_requirement". It is multiple choice type with Values: Yes, No, Do not know. If its variable value is 'yes' then I have to auto create ...
we have always used update sets to move changes between instances and I noticed that Integration Hub has a CI/CD spoke but from the documentation, it appears it only applies to moving applications. Can anyone confirm if the CI/CD spoke only works wi...
Hi Everyone, I have this requirement wherein I need to automate the changing of a group name based on what group name is defined in a variable. I need this in a workflow activity. Below is the scenario: Scenario 1: A user will submit a catalog item, ...
Are work item routing conditions separate from assignment lookup rules? What determines where tickets are routed to? I have configured 3 different queues but all tickets seem to go to one queue. Initially set up each queue's work item routing cond...
while I am trying the below Script , I am getting a Output as below [object HTMLDivElement]. Script: function onSubmit() { //Type appropriate comment here, and begin script below var oci_nt_val; var answer; var acct_name = g_form.getV...
I am trying to create a request that has a date field, but restrict this field to only allow users to select dates that are Monday - Friday. I need this to work with UK date formats (dd-mm-yyyy). Here is what I have tried but it's not currently worki...
I have a requirement to map the all the variables data from the catalog item to description field of req, ritm and sctask forms. and short description of req, ritm, sctask is catalog item name Note : I am using flow designer. I tried by using data pi...
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