hi @shloke04 I need to give write access to one field of cmdb_ci_hardware table. but parent table ACLs cmdb_ci table are conflicting . I have written acls on cmdb_ci. can you help
Hi, I want to hide the "System" activities from the activity list in the sc_task form for a given group. How this can be achieved? Please refer the attachment for more clarification. I want to hide all these kind of activities from System.
Hi All, I have Asset and requested for fields on the record producer, so Asset field on the asset table , so here my requirement , in the asset field need to display only hardware assets which are assigned to that user selected in the user field ? p...
Hello, What is the difference between Configure Dictionary and UI policy to make field read only and mandatory? --- Thanks & Regards, Shraddha Desai
Hello, How to delete field from Available field in form layout? I created filled but mistakenly I select wrong field type so I want to delete this field so how can I delete from available list? Thanks & Regards Shraddha Desai
Hi All, I am able to produce all fields from table using scripted rest api. What is the code or syntax to fetch some specific columns only? Thanks, Tara
Hello, Our on-premise system has an external endpoint for the WebAPI.The external endpoint is equipped with authentication and security.Therefore, we believe that WebAPI integration between our on-premise system and ServiceNow is possible.On the othe...
Hello! I know that Comments are passed from parent to child within Incidents, and I understand why this works when it is the agent passing information down through the chain. But I am wondering what others are doing regarding updates from customers....
we are using below email script , when we click on 'Take me in to the incident' its navigating to itil(native view). kindly help me to redirect to portal view . email script - (function runMailScript(current, template, email, email_action, event) ...
I have created two UI policies on "sc_task" table as follows 1) Name/Short Description = Show Priority for Request Something Else Order = 100 When to Run = "Request item.item" is "Request Something Else" UI policy Action = priority field to make vis...
Extend a Script Include for ex ABC in a new Script Include and show how can you use a function existing in ABC inside a function of new Script Include
Classless Script Include and use it to create Incident whenever any new issue is created in the system
Hi, Can anyone tell me how can I add choices to input type Integer? Regards Suman P.
Has anyone been able to get a Flow to trigger by an event (sysevent table)? I was trying to trigger by a record insert on that table with the Name matching the event name, but the Flow was not triggered. Thank you, Adam Robbins
So I have this wired request from a user that says he cant put 5 PRB as child record of an INC because this INC is already as Closed.Although I believe that PRB should not be child from INC and should be the inverse (INCs as child from PRB). Am I rig...