Hi, I have defined an SLA that's not starting as expected. Is this possibly because I'm using dot-walked fields? Or because it has retroactive start? If I use the "Repair SLAs" functionality by Related Links, the SLA starts as expected. And, if this...
How to send email or notification dynamically for group managers through workflow ? Thanks
what is day to day activities for service now developer
Hi - I am building a simplified change request that will be submitted thru the portal. I am using a Select List and mapping it to the configuration item so the requester can provide more than one CI when needed and getting the error message when subm...
Hi all, On the three types of change request (Normal, Standard, Emergency), I want to make Review button to be visible on the form only when all the corresponding change tasks are closed. Can someone let me know how can we achieve this? Regards, Pa...
Hi, Which elements are under DOM manipulation in the client script? Thanks and Regards, Ramarao
Hi, How to display approvers in Flow Designer stages. I see the configuration on Workflow editor only. I don't see any configuration on Flow designer. I have an issue that end users don't know that waiting who approves the request from Service Portal...
Hi all, Please help me with the variable type which can allow requestor to select multiple email ids of users, from the variable value referring to "sys_user" table. I tried many possible from list collector, there is no luck. Please help me with...
How to add new and edit buttons on Related list? Scenario: We need to add new and edit buttons on related list.
In catalog task of short description field I want to auto populate the Project name and type of service request, For project name it is showing proper variable name because it is string type and for type of service request It is taking backend name o...
I have a mandatory variable of type Lookup Multiple Choice (ie create radio buttons using data from a table) on a record producer. By default, the first radio button is selected on form load. Is it possible to have no radio button selected on form l...
HI,I was trying to create a Archival rule for alm_Hardware table, by mistake I have selected the cmdb_ci_ hardware table and saved the record. I can see the tables were created with ar_cmdb_ci_ in sys_db_object_list. i have tried to delete the tab...
Hello Experts, I have a requirement to populate 'Request type' field dropdownlist depending on 'HR service' selected by user on Interaction record, There is dependency between 'Request type' and 'HR Service' on HR case form and same I'm trying to rep...
how we can use getByFormat() in scoped application. iam using date field, i need to extract that date in "YYYY-MMM-dd" format
Hi All, Am trying to set the option value as FY22 by default in fiscal year using jelly script. I have used set tag, but it did not worked out: Jelly script in UI page: <j:while test "${jvar_gr.next()}"> <option value ="${jvar_gr.getValue('sys_id')}...
