Hi All, we have some bulk number of requests are still open even the RITM and SCTASK's are closed RITM state and stage is closed and workflow state is showing as finished can any one let me know the root cause ?? @Ankur Bawiskar Thank you, Shabbir
how to validate user credentials on service portal login page in servicenow as when ever user tries to login into the instance it should validate credentials of the user. If the user enters wrong credentials then it should through error message and s...
Hello, I would like to create a set of three text boxes that allows a user to enter information on a form. Then, the user should be able to click "Add More", and a second set of three text boxes will appear. The user should be able to do this to add ...
Hi AllI am trying to set a flow variable, by taking values from 2 catalog variables, but my script does not populate anythingI wish to take the 1st letter from the "First Name" variable and the whole value from the "Surname" variable, so that in the ...
I have a button Approval on XYZ form. If I click on Approval button while Client is selected and onClick event as emailClientOpenPop('sc_task'); it open the Email Pop up perfectly. But if I unchecked Client it hide the onClick option and I can c...
I have created one Flow "Work Schedule Update". and I want to show this flow link on Incident record form. How to implement this requirement.Thank You.
Hi All,I have come across an requirement where I have to navigate to the change interceptor form on clicking or performing an UI action on Incident to "Create Change".I have already used below thing UI Action of "Create change" on Incident form.win...
I need to parse the data of CSV file . I want to do it in scheduled job. How is can be achieved. Like for json it is json.parse(requestbody) gives in the format of object. In CSV format , how it can be done. Please guide
Hi, I need to update the RITM stage to "Waiting for Approval" when the 1st task is created and once the approval is approved. For this catalog item we are using flow designer. I tried to updating the stage to "waiting for approval" before creating a ...
I can see that we can define user criteria for Service Catalog items and for Knowledge management module. On the left navigation when we type User Criteria, we can only see User Criteria listed for the two modules. However, I want to customize my ann...
Hi Experts, We have a complete UI Action on the Problem Form, when it is clicked it should throw an alert if the associated Ptask is active and also it should throw one more alert saying associated Change request is active. In the UI Action I'm able...
I have requirement 75% SLA breached notifications do not send to particular person if he is assigned to person also. for this I wrote run script to restrict it but notification is not sending Can any one tell the what are the mistakes I did in scrip...
Hi All, I have two variables(Strat date and End date) and one more variable Date. Date is a field in MRVS. Now my requirement, Date validation must fall between Start date and End date. I am trying onSubmit client script. Can any one help on this....
How to add Record producer in custom portal , when user search with record producer name he should be able to get the link of that record producer. portal : record producer should visible in search list
Hi All, I have a requirement where i need to make reply , reply all, forward button to be visible on hr core table , its should not be visible globally?
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