Hello, I have a reference field with a reference qualifier (javascript:new ScriptInclude().myFuncMatrix();) looking at a Script Include. On the UI Form, I am getting the correct display values while on the workspace, I get the Sys IDs (Screenshot bel...
Hello, Here is how the system behaves when creating an incident (OOB): When filling the incident form, you can freely set the company and the configuration item (no restriction, because the company field is empty). Let's say that he selects the Appli...
Hello All, I have created 1 record producer for incident in which I want to set default priority as p3 that I have set by using record producer script current.impact = '1';current.urgency = '3'; It's working fine now I want visible only p1 p2 and p3...
Hi Team, I have form with multi-row variable set, where I'm able to calculate the total efforts and total rows added when the calculate button is clicked. I'm able to clear the value of "Total Efforts" onChange of the efforts (in hrs) variable in ...
We are facing an issue with integrations where POST calls are getting timeout intermittently. These are Synchronous POST calls which goes through MID Server. While checking with vendor they suggested us to go with Asynchronous method and waitforrespo...
Hi @Ankur Bawiskar /All,I have Bug item in Platform, Some of the Users with 'ITIL' are creating the Notification Subscription Record in sys_notif_subscription table for Mail Notifications but for this Table Only Admin can Create a Record.Could anyo...
As the Service Catalog Process Owner, I would like to send an email based survey to the Service Catalog Requester after 5 business days from the completion of a RITM, so that I am able to manage and track the quality of work. @Ankur Bawiskar
I am getting the wrong output after executing the below code. var gr = new GlideRecord('x_408194_loading_e_scoped_data_table'); gr.query(); if(gr.next()) { var gettDate = gr.date; } gs.info(gettDate); var gd = new GlideDate(); gd.setValue(gettDate);...
Hi , I have a Requirement to create Custom Application . I have Created custom Application using Studio ., I would like to know , Is there a way to create custom Application using Scripts in Servicenow ?? if there is a way , Please guide me , ...
Hello there, I have a need to build a report that can flag incidents that changes status From: New To: Resolved Basically I wanted to check if "New" incidents are being set to "Resolved" state directly. Could anyone help me in this. Thank you, Ujjwa...
Hello, I'm facing an issue where the email notification is not sent even though all conditions are met. Maybe you will be able to see the mistake in case I missed anything. These are the conditions for the notification: In my test case: Case Type ...
I have checked that there is not an action name similar to this one and this exists in the sys_ux_form_action table.
Hello All, I'm looking to set a field (True/False) based on if the current date/time is between two date/time fields. I believe the best way would be using a client script but would also like to have the condition checked every hour. Can someone sugg...
