After enabling 'Invalid Query' system property in our instance, the addQuery('document_id.xxx',"=", sys_id) is not working. Log: 'document_id.xxx' not found in table 'sysapproval_approver'. Any idea how to fix this issue?
Hi All, What is the best way to decommission a CI which has relationship with another CIs/Assets etc. I have a request to decommission - When i search this CI in cmdb_ci then I found the below CIs records. Could anyone suggest the approach for it. ...
How to get two input boxes by using spModal... by using the below I am getting one..I need one more input box as well.. function(spModal) { var c = this; c.onOpen = function() { //ask the user for a string spModal.open({ ...
Hi, I have set visibility of some fields to false but still they are showing up 'Try it'. What might be the reason? Kindly help. Regards Suman P.
We are currently on Quebec but will be upgrading to San Diego shortly. We are using the basic ITSM platform and our Procurement department are interested in using Contract Management. However, I have not been able to find a full description of how th...
When I am creating a normal change request,multiple change tasks are getting created which is not supposed to create.I have gone through the workflow but it is all well there.The real problem is this issue is only for a particular configuration item ...
Hi, I have a list variable type, i want the values in the list to be showing userid and the name for each value, how can i do it? Regards Suman P.
How to find out if any template used while creating incident? please suggest.
Hi everyone, I actually implement outbound rest calls for getting information from msft azure, through Graph API v1.0. I'm facing an issue while executing following rest call : https://graph.microsoft.com/v1.0/users?$select=id,displayName&$filter=ass...
Hi Team, I am facing one of the issue for a field of a type of "table name" on a form. I am populating the value of a field via service catalog request. On a submission of a service request , data is filled in the target table. Data insertion is work...
Hi, How to get the list of active users from user table? I did it, bit something is wrong. Kindly help. Regards Suman P.
Hello Team,I would like to understand the end to end process on how we can create change request from story.Currently it is there in incident
Hi, I have a button in requested item and also i created 2 variables in RITM table. 1) Button - checkbox 2) Button Count - Single line text. initially those 2 fields are read-only. once user click on resubmit button, automatically checkbox made true ...
How to get any System Property at Client Side ?
I'm trying to move some update sets and keep receiving errors. Here's a list of the errors I'm receiving: On one that says "found a local update that is newer than this one" it has a different workflow name and that is the only difference, why wo...
