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Resolved! Cancel workflow using RITM

Hi, I am trying to create a business rule that is triggered when a field is changed in a certain table.  The business rule is supposed to cancel the workflow running on a specific request that uses the record.  So the "current" is the record in the t...

Resolved! Need help update Asset field ( assigned to) with current Requester

Hi all,  Thanks in advance im looking to update Asset field (Assigned to) with current requester from Service Portal, so far i only use one variable (asset_for_me) and of course Assigned to is depending on current state need change it first automatic...

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Asep by Tera Contributor
  • 1181 Views
  • 11 replies
  • 4 helpfuls

How to extract export all the audit (field history) updates made to the all items in cmdb_ci_computer table? (for all Workstations devices)

Hi all, Does anyone have a method to export of all the audit (field history) updates made to the all items in cmdb_ci_computer table? (for all Workstations devices)? I have tried to access to the list of sys_audit table, but this appears to only be a...

Dave43 by Tera Contributor
  • 698 Views
  • 2 replies
  • 0 helpfuls

Report on Live_Notification table

Hi. I've created a report on the live_notifications table, following the advice from this thread - @Mentions - Query/Filter - IT Service Management - Question - ServiceNow Community However, when it it used, even though the report is shared with 'Eve...

Resolved! Get the Catalog variables using Catalog Task

Hi Guys,  I'm using below script to get the variables are associated with RITM and Task.  The code is providing the result of more than one catalog variables but not providing the associated catalog task numbers. Can you help how to get the mentioned...

ersureshbe by Giga Sage
  • 1589 Views
  • 15 replies
  • 1 helpfuls

How to retrieve the hostname from the current URI, server side?

Is there any way I can retrieve the hostname from the current user's session, server side?I am completely aware of the system property "glide.servlet.uri" - This Will Not Work.I cannot use any system propery.Glide System (gs.getSession().getUrlOnStac...

lewismac by Giga Guru
  • 1607 Views
  • 4 replies
  • 2 helpfuls

Translating notification to french

Hello All, I have notification in English but I need to translate to French language , I know we can create another one for French and set the condition , is there any other way to translate notification to French language instead of creating new one...

scripting query Date field

Hello Experts,   I am having query above the date field. how to apply the date filter with "at of after" condition. @Ankur Bawiskar  var gdt = new GlideDate(); var date = gdt.getByFormat("yyyy-MM-dd"); gs.info('Todays Date ' + date); var gdt1 = new G...

aksh3 by Giga Guru
  • 1380 Views
  • 5 replies
  • 1 helpfuls

Resolved! How to display the info message on task level but not on catalog form

Hi, We had a catalog form, after submission a RITM is created and catalog task, when we open the catalog task and selected a option in drop box a info message should be appeared.. so this info message should be visible in task level but not on catalo...

Asish1 by Tera Contributor
  • 992 Views
  • 8 replies
  • 2 helpfuls