I'm creating some tests for change requests now that we are upgrading to Istanbul and I have not found a way to verify that an advanced reference qualifier is working. For example, we filter the assignment group to exclude certain groups, and would l...
I have two table A, B and i want to make report based on their relationship how to do? Thanks in advance.
We need to monitor the Node Log File due to some connectivity issues with Azure.Where can I find the Node Log Files (what table)?
Hi Everyone, I am working on setting up virtual agent. And i have created a custom greetings topic in virtual agent. When i am testing the virtual agent in portal, and on clicking on chat, the avatar next to all past conversations showing as "1" and ...
Is it possible to view tasks (incident, ritm etc) where SLA's were not attached?
Condition= Employment start Date + 30 days + The 1st of the next month. Ex.- Employment start Date=10 Sept +30 = 10 October so I want to print 1 November using an email script
Hi all, I have group field(reference to group) when i select any group, that group members need to populate in list collector field(List collector reference to user ). i want to show that particular group members in list collector field remaining gro...
Hi All,I have below scenario and need help for this,i am creating a change and ctask through service catalog request. so brought a field called parent (Requested item backend name :parent.parent) on Ctask form and i need to make its variables readon...
Hello, I'm trying to add some additional information to our "Approval Request - Req/RITM" request, which utilizes the change.itil.approve.role.req email template, and I'm wondering where I can see a list of available fields that are being Dot walked ...
The below mentioned Screen shots are compose email of Incident Table, subject of this is combination of Incident number and short description, it setting automatically after clicking the compose email button. we need to set the subject based on our r...
Hi all,Basically when i create change from problem it will not visble on Change Request Related list under problem once it was createdPlease help me on this ThanksDeepika
Hi, Some one please help me how to get REST API - Asynchronous trigger in trigger section
Hi All, Is it good practice to use Packages.java.util.TimeZone.getTimeZone. If not, could you please let me know the alternatives we can use in ServiceNow scripts to convert timezone. Thank youUttam Sai S
