Hi, I have added under the related fields, in the Change form the Catalog Tasks section, and in the SCTASK form the Change Requests section, then carried out the following:1. Created a new Request — navigated to the SCTASK - 2. Clicked on the Change...
Hello,This is probably really simple but wouldn't know how to script it.To give you some background we have knowledge base articles which mention specific assignment groups but every now and again these assignment groups are renamed and as you can im...
I'm looking for some information or help on ' How to use ATF(automated test frame work ) for Bulk or load testing? Trying to replicate the JMETER feature in my project using ATF. Thank you.
Am I able to look up a ticket number based on the Ref: number at the bottom of an email generated from a ticket?
Hi All, We are using flow designers for Change Management. When Change is submitted for Approvals flow is triggered and we got the first level approvals and we are not getting the second level approvals. when we click on SHOW FLOW. We are getting bel...
Hi, one question to the variable type break. I maintained a variable set and a variable with type break and add the variable set to the catalog item. If I call up the catalog item on the service portal, I don't see the line . I checked the order of...
Hello, We have some questions regarding the use of contracts : -On the renewal tab when you check the auto renewal, you have the possibility to select the option (1, 2 or three years). If let's say we check one year, does it mean it is automaticaly r...
How to remove tags <p> This is created for testing </p>. while exporting data to Excel in List view. Description field is HTML field. Please suggest any possible way to remove tags in ServiceNow itself, Not after exporting it to Excel.
Hi (function executeRule(current, previous /*null when async*/ ) {var gp = new GlideRecord('problem');gp.addQuery('sys_id', current.sys_id);gp.query();while (gp.next()) {}var gr = new GlideRecord('incident');gr.addQuery('problem_id', gp.sys_id);gr...
Hi Experts, I am trying to validate some fields using glide ajax but return false is not working alert is working. Could you please help me with this? After validation alert is showing but form gets submitted. function onSubmit() { var ga = new ...
hi @shloke04 I need to give write access to one field of cmdb_ci_hardware table. but parent table ACLs cmdb_ci table are conflicting . I have written acls on cmdb_ci. can you help
Hi, I want to hide the "System" activities from the activity list in the sc_task form for a given group. How this can be achieved? Please refer the attachment for more clarification. I want to hide all these kind of activities from System.
Hi All, I have Asset and requested for fields on the record producer, so Asset field on the asset table , so here my requirement , in the asset field need to display only hardware assets which are assigned to that user selected in the user field ? p...
Hello, What is the difference between Configure Dictionary and UI policy to make field read only and mandatory? --- Thanks & Regards, Shraddha Desai
Hello, How to delete field from Available field in form layout? I created filled but mistakenly I select wrong field type so I want to delete this field so how can I delete from available list? Thanks & Regards Shraddha Desai
