Hi All, I have implemented script to find out the duplicate records with the help of serial number in background scripts. Please check the below script: gatherDupes(); function gatherDupes() {var gr = new GlideAggregate('cmdb_ci_computer');gr.addAggr...
How can i add Map To Field Check Box in the Variable of Variable Set ?
Hi Can anyone please help for the below query All Work Notes should be hidden when exporting a record Req: As a person who works with ISAs, DSAs, TPSRM, Scans, Issues, ARAs and Exceptions, I should be able to hide Work Notes from the exported docum...
Can we send notifications to Distributed list from ServiceNow? but those DL Mail was not there in servicenow.. In that DL we are having 30 people.. when the email got triggered to that DL then all the group members also needs to receive.. Note: I don...
Hi, Sorry it might be a noob question but I have catalog item that has a list collector (employee_current_roles) which auto-populates user's roles with all the roles user is member of, I have another variable (role) on the form that is reference fiel...
Hi, I've created a UI Policy on a catalog item however when i've moved the update set from Dev to Test the UI policy has been created (looks identical) but isn't working. I've created a new update set in Dev - updated the Active / De Active / Active ...
I have created a Catalog item for Creating Agile groupsThe requirement is to create an Agile group and add members to it and also assign couple of roles once the group is created through the Catalog item. As of now I am able to create a group and bu...
Hi All, In the form i have a attachment field. once i added excel in that attachment field that excel stored in attachment table. how can i convert attachment in base64 format. is it possible to using business rule or workflow.
What CI class network security equipment listed under?
Hi Experts, we are using scripted Rest API to create a requested item. I am able to insert values for all the variables except multirow variables. Can anyone suggest on how to achieve this ?
I want to test the additional actions available in context menu of form. How can we achieve this in ATF?
Hi All, I have Record Producer. which has variable called Will you require IT's assistance for your meeting? or "it_requirement". It is multiple choice type with Values: Yes, No, Do not know. If its variable value is 'yes' then I have to auto create ...
we have always used update sets to move changes between instances and I noticed that Integration Hub has a CI/CD spoke but from the documentation, it appears it only applies to moving applications. Can anyone confirm if the CI/CD spoke only works wi...
Hi Everyone, I have this requirement wherein I need to automate the changing of a group name based on what group name is defined in a variable. I need this in a workflow activity. Below is the scenario: Scenario 1: A user will submit a catalog item, ...
Are work item routing conditions separate from assignment lookup rules? What determines where tickets are routed to? I have configured 3 different queues but all tickets seem to go to one queue. Initially set up each queue's work item routing cond...
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