Hi Experts, I don't have much knowledge on scripting. We have a requirement for change module in which based on planned start date and time phase should be automatically moved from schedule to implement. In order to achieve this, I need build a scr...
I will be installing the High security plug-in + update a few hundred custom ACL. It was suggested as a back out plan to do a fix forward instead of a restore? what's the difference. How does one prepare for a smooth 'fix forward'? Thanks
Hi all, Keyword/For text search does not seem to work on the interaction table. I.e. After searching for "test" in the image below, I'd expect IMS00000101 to appear (as the Short Description contains test).However, this is my result: Does anyone...
For my company they were asking to implementing servicenow can you guide what are the steps should I follow ?
Hi, I have a field which created under single line text and having below client script to only accept numbers plus a period to indicate as price.How do I round the value with 2 decimal point? And restrict them to only inputting 2 decimal point if use...
Requirement is to populate logged in user name. Wrote client script of onload function just to populate logged in user alert('welcome'); var us = g_user.userID; g_form.setValue('caller_id',us); even alert is not getting populated Any suggestions
one is XML Other way?
Hello, expert. I would like to use the critical incident map, but when I register an incident with a priority of 1 - critical, it does not show up in the map. What information does the critical incident map use to identify the location?
Hi , I want to make field read only after submitting the form through ui policy only for new record , can someone assist how to achieve this functionality Thanks Pavan
How to create RITM through script ?
When a request item task is complete (ie remote access), I want to be able to configure the workflow to send an email to the requester telling them that the task is complete, that they should test it and then reply by clicking on one of two links in ...
Hello experts! I am having a problem defining the scoping phase of release management. Can you please tell me what is the definition as ServiceNow? best regard. senon
There are two instances A and B. When a user submits the request in instance A, they get admin access in instance B(through REST webservice). Admin access is auto revoked(through REST webservice) after 2 hours. However admin access still remains sinc...
Hi Community, How we can attach the articles automatically on RITM or SCTASK form related link based on catalog item. How can we achieve this can you please any one help me on this. Thanks in Advance, Harsha Reddy
Dear SN Community, I have the Versioning Plugin (com.snc.knowledge_advanced) installed, but I want to be able to update the valid_to field without checking the article out. I found this: https://docs.servicenow.com/bundle/rome-servicenow-platform/pag...