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How to restrict values in choice list based on roles?

Hi Community, I've a choice list with 4 values inside. This choice list is in UI Page and also in form. How can I restrict some of the values inside choice list to certain roles ? How to code to restrict it in both UI Page and in form ? Below is the ...

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Nur1 by Tera Contributor
  • 1380 Views
  • 1 replies
  • 1 helpfuls

Some fields are incomplete: error coming in portal

Some fields are incomplete:  - this error is coming in portal for not filling the values for mandatory field ,  but after submitting the form also this error is staying on the form , its not disappearing for some users and for some users its disappea...

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Debojyoti by Tera Contributor
  • 1722 Views
  • 7 replies
  • 0 helpfuls

Resolved! To create new field, field type should be "HTML Script"

Hello!,  I have a requirement of creating new field, field type should be "HTML Script". HTML Script field will be using in while configuring "e-Mail Notifications" similar type of field I have to create on custom table. While creating a new field "H...

Resolved! Price issue

Hi, When i submit the request only one particular user getting price in different currency remaining all users submitted the request and the price is in dollar.Why particular user facing the issue?Please help.

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Shaik22 by Tera Expert
  • 1507 Views
  • 1 replies
  • 1 helpfuls

Resolved! How to Make a Variable Non-Mandatory?

Hello, I have a Catalog item that is using a Variable set containing two variables 1) Requested By - Mandatory on Variable Level 2) Justification - Mandatory on Variable Level I have to make these two variables non mandatory on one of the catalog ite...

Hide Shipping address filed

We need to hide the shipping address field from checkout page. We tried it by unchecking the checkbox present in Cart layout but through that shipping address is updated to read only but still visible to user. Please provide your suggestions that how...

How to create ACL on Extended fields

Hello All, I got a requirement to set one field on the form to readable state for specific user role on the child table , to create write acl on that particular field could see that the field is extended from parent table.   Ex: Child table : Workpla...

Ram141 by Tera Expert
  • 1062 Views
  • 5 replies
  • 0 helpfuls

Resolved! Auto creation of Catalog tasks

Hi, I have a requirement to create catalog tasks based on a list collector variable i.e Requested for. I was successfully able to auto-create the catalog task after submitting the request. I followed the below reference-https://community.servicenow.c...

Adarsh T by Tera Contributor
  • 2433 Views
  • 12 replies
  • 1 helpfuls

Archive rule next run date not populating properly

Hello, I am using a archive rule for problem table which was scheduled for every Sunday. I saw a issue in last archive run on 05/08/2022. The next run date is not populate properly (it should be 05/15/2022). In last archive run the Record estimate co...

Resolved! Reference qualifier for active records

Hi, I have a variable the type is look up select box.Out of all records i need to seggregate only active records.How to acheive this by using reference qualifier?

Shaik22 by Tera Expert
  • 1485 Views
  • 9 replies
  • 1 helpfuls