Resolved! Task Table for CTASK
Hi All, I want to make a widget on our dash board on existing active CTASK. However, I cannot find the right table for it. Please see attachment.
Forum Posts
Resolved! Can I customize the date label in a PA score widget ?
Hi, I'm using a Score widget in performance analytics to display an indicator. By default (template 2), the score value is displayed with a label for the date, as I'm using a weekly value my label looks like "W21 2022 (May 23-May-29)". Is there a way...
Getting below highlighted errors on Portal,please provide valuable suggestion to resolve the issue
Hi All, I got a bug where on portal the below error message is displayed on portal when we open the portal, please suggest how to resolve this issue. As I'm new to portal development please help me with the approach. Server Script written on Widget...
interview questions on import sets
Questions and interview based scenarios on import sets topics?
Resolved! Can't change table label name
Hi, I have created one table it extends from cmdb_ci name 'Retail Hardware'. This table has 6 child tables. I am able to create all tables but one of the table not taking new label name instead it's showing parent table name which is 'Retail Hardware...
Resolved! how to send email notification with RITM custom variables
how to send email notification with RITM custom variables Please help me on this
Script Action is not triggering when an event is generated.
I have a business rule that is queueing an event using gs.eventQueue() method. The event is generated in the Events table and its state is ready but the Script Action for the event is not triggering. Can someone help? Thanks in advance.
Resolved! Give edit access to the field "approver" for the users in Change Right group
Need to give edit access to the field "approver" for the users in the group "Change Right" only for "change_request" table. Users should be able to edit "approver" field like in this case approver should be changed to Akash. And this should happen...
Resolved! How to get the comma separated values in an array and split it in client script?
I am passing the comma separated values from script include to the client script. The requirement is to get that comma separated values in an array. And we need to split the comma separated values.
Resolved! Want to provide excel template on catalog item ?
I want to provide excel template to user's on catalog item, Please help how can I achive this. Thanks Ashok
Resolved! How to redirect the page when we clicked on service catalog item or how to put some link inside the catalog item.
Hello All, I have requirement that, We have an existing catalog item like procurement item , it contains some variables now due to migration now this catalog item is no more using so , Item owners want that endusers clicked on the existing catalo...
Phone Icon doesn't appear on Agent Workspace
Hi, Can someone please help me out with the Twilio integration. We are trying to integrate Twilio using the open frame plugin and it works fine on the backend but the call icon is missing on the agent workspace. Any help or guidance is appreciated
Set values dynamically in templates
Hi Team, I have a requirement where I have to create a project from the UI action from another task extended table. I wanted to achieve this requirement via templates. But is it possible to set the values dynamically as the short description and desc...
Enable assignment group manager to edit assignment group description / custom field in group?
Hi there, Was wondering what ACL would need to be built out to enable a manager of an assignment group to edit the description of a group. We also have a custom field that references the user table for additional managers that I'd like to enable it t...
Resolved! How to Auto Populate Manager name when selected the user in catalogue item request
If user selects any Requester in 'USER NAME' field. Then 'Line Manager' field should be auto populated with requester Manager. PFA My Code is : Script Include: var getUserDetails = Class.create();getUserDetails.prototype = Object.extendsObject(Abst...
