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Resolved! Double dot walking is not working in catalog client script

I am stuck on one issue in catalog client script. I have one variable that referring table A, and in table A there is another reference filed that referring table B, so I want to Auto populate table B data in my other variable. I have wrote one catal...

Brijmohan by Tera Contributor
  • 1843 Views
  • 4 replies
  • 3 helpfuls

Lead time error for change request does not show up for Start Date if it is current time , runs only when start date is few minutes ahead of now time.

Hi, I want to allow users to select  start date after 15 minutes from now. I have written below script but cannot achieve this. Please suggest!! The issue is coming with the lead time error but whenever start date is getting selected as current time ...

Resolved! Getting Change Management Set Up, Assess and Approvers

I'm getting started setting up Change Management and have a couple of questions (assuming a normal type change).Am I correct that the assess stage is where the business and technical sides complete their work and documentation and that the approval i...

johnfeist by Mega Sage
  • 3628 Views
  • 6 replies
  • 3 helpfuls

Resolved! Create incident using script using Record Producer

Hi community members, I want to create an incident with script I was able to achieve it but I want to pick a record producer and create incident using script. is it possible to create an incident by pulling a record producer into script and create an...

Need script to create alert when changing assignment group

Having some issues creating a script that creates a pop-up when the assignment group changes from "Helpdesk" to "Messaging". Currently, I can get the alert to appear whenever a ticket is opened (regardless of the current assignment group, or what it'...

Gary Snyder1 by Tera Contributor
  • 1239 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to translate the section label for a custom view?

Hello, Yesterday, I translated my custom application to Russian language.I actually translated the Menu modules of it along with the Labels of the respective fields in the required forms, including the Section Headers.Yet, I was not able to transla...

Resolved! Error msg : The following fields contain errors

Hi Guys, I have created one "checkbox" varaible on record producer. Let's say xyz. Also mandatory. And mapped this to a field in backend which is of true/false type. No issue when user genrally fills all the fields and submit. But if the user didn't ...

sai78 by Kilo Guru
  • 6182 Views
  • 14 replies
  • 22 helpfuls