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Resolved! Validation for the "email address" field in "scheduled email report" table

Hi Experts,Requirement is  email validation .That should any email addresses noted in the "Email addresses" field when scheduling a report to be sent must end in company.com or servicenow.com."Email address" field is not a catalog variable. It is a f...

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Community Alums by Community Alums  
  • 1611 Views
  • 16 replies
  • 2 helpfuls

Multiple approval request based on List collector choices

Hi guys, I am trying to build a script that would generate multiple approval requests according the user selection of a list collector variable type. What I have so far, is generating all the approval requests at once, so what I need is to the script...

Sue143 by Tera Expert
  • 582 Views
  • 2 replies
  • 0 helpfuls

I want to hide label type question on catalog form

Hello,   I want to hide label type question on catalog form . I have already used these all methods g_form.setDisplay('variable', false); g_form.setVisible('variable', false); $(sys_id).hide(); g_form.setLabelOf('variable', false);   but nothing is w...

Mukul9 by Tera Contributor
  • 1192 Views
  • 6 replies
  • 0 helpfuls

Resolved! how to automate assign user into group through catalog item.

Hi All I have multiple groups and multiple users when user raise request for add into some X two groups, how we write a script in workflow. how to automate assign user into group through catalog item.   Regard, Tharun

Tharun13 by Tera Contributor
  • 1293 Views
  • 17 replies
  • 0 helpfuls

'Side effects' of deleting an assignment group

Hello, I'm curious if there are any 'side effects' of deleting/disabling an assignment group. What is mean is, will it affect historical data (incidents, changes, problems, reports, knowledge articles etc) where that assignment group was used afterwa...

karolisjon by Tera Contributor
  • 769 Views
  • 1 replies
  • 1 helpfuls

Child ticket best practices

Hi, We have a custom application which consists of a single table for one of our business units to log and track their own tickets. This was created as a simple ticket tracking app, but now their requirements have grown and they would like to start u...

What is Survey Management?

My next project is related to survey management , can anyone please explain brief what is it how it works and what to learn to work on it.

Shawn33 by Tera Expert
  • 581 Views
  • 2 replies
  • 1 helpfuls