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Issue with popup glideDialog window

Hi Team,I am getting below error and please find the UI page HTML snippet please guide if there is anything i am missing.SCRIPT: UI PAGE(HTML)<?xml version="1.0" encoding="utf-8"?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide"><div style=...

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Deepthi13 by Tera Expert
  • 250 Views
  • 7 replies
  • 0 helpfuls

Platform analytics

Can we access our platform analytics dashboard into self service dashboards? if yes nowI have made a dashboard in platform analytics now I want it on self service dashboards

Resolved! Publish UI action button Knowledge form

Hi All, I have a requirement on the knowledge article form. Whenever user clicks on the publish ui action button it always redirects to the list view. User wanted it to stay on the same page. Below is the Publish UI action script. function onPublishA...

Joshuu by Kilo Sage
  • 515 Views
  • 3 replies
  • 0 helpfuls

Field value is not populating as expected in Case Table

Hi Community, We have a requirement involving the Order table, where a field named “Total AMC Hours” stores the total number of AMC hours available for an order. We have introduced a new field on the Order record called “Remaining AMC Hours.”Each Ord...

tulasi8 by Tera Contributor
  • 375 Views
  • 8 replies
  • 0 helpfuls

Date validation if date is 7 days from today

Hello mates, Below is my requirement. Create a catalog client script that runs when the ‘Is this due to be returned at a specific date?’ field is updated.Generate an error if the Date is not 7 days from today  for this i have created a catalog client...

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shaik23 by Tera Expert
  • 1114 Views
  • 10 replies
  • 0 helpfuls

Report on completion of playbook tasks

Hi Team,  I need a report to be created on completion of playbooks as analysts closing FSC cases with out using 100% of playbook, so I got a requirement to create a report on playbook where the below mentioned image shows pending complete etc., pls g...

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Deepthi13 by Tera Expert
  • 1275 Views
  • 6 replies
  • 2 helpfuls

ServiceNow Explained for Beginners: What, Why, and How

ServiceNow Explained for Beginners: What, Why, and How My first thought when I heard “ServiceNow”:“Cool, a website to report broken laptops.”What it actually is:The operating system for companies.If emails, spreadsheets, and random tools are the mess...

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Abhishek_W by Kilo Guru
  • 420 Views
  • 1 replies
  • 6 helpfuls

hide a section on change request form

I am trying to hide a section i created on change_request form when the change type is not chosen as "A" and make it visible only when change type is chosen as "A". Client script:function onLoad(control, oldValue, newValue, isLoading, isTemplate) {  ...

sharley by Tera Contributor
  • 1119 Views
  • 10 replies
  • 0 helpfuls

Resolved! API Record creation - Custom scope or Global scope

Hi EveryoneI have an integration where from third party system records will be send to ServiceNow and it will be stored in a Custom table(Custom scope) from which via transform map the record will be inserted to Target Table(Global Scope) My doubt is...