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Global Search on Now Mobile to search for Incident and Changes

Hi Experts,   I am looking out for a way to enable GLobal search capability on Now Mobile application where end users can search with direct incident number from the search field.OOB, only catalog item and Knowledge articles can be searched.I tried t...

BMK Cloud by Tera Contributor
  • 664 Views
  • 2 replies
  • 0 helpfuls

Resolved! UI Action for assigned to me button

Hello Kindly help me to do this task scenario : I have a forum button on my table ,named as assigned to me . Whenever users clicks the button the current loggedin user should get populated on the field called "assigned to" and "assignment group" shou...

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Change - Auto add agenda items to CAB

As a Change Process owner, I want any a filter to be used to include the following changes to be included in that CAB meeting's agenda. Normal Change - Change CAB date is the same as the CAB meeting date and the state is AUTHORIZEEmergency Change - C...

prasad8 by Giga Expert
  • 1868 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to pull specific keyword from email subject line

Hi, How can I pull location name (after location: ) from email subject line. whenever email receives using this subject line, I want to pull location and parse to location field (reference field) on catalog item.   Email Subject Line: Job Summary Rep...

reddy8055 by Tera Contributor
  • 807 Views
  • 2 replies
  • 0 helpfuls

Editing fields in ServiceNow Agent App

Hi Everyone,Previously we used the old ServiceNow Classic app which was good in some areas and poor in others. So I have been testing the ServiceNow Agent App and I like the look of it, but things like dashboards and certain fields from the incident ...

Resolved! Servicenow Wiki

Anybody downloaded ServiceNow Wiki before getting archived? Please help.

Nowlearner by Kilo Guru
  • 29676 Views
  • 16 replies
  • 8 helpfuls