how to make field mandatory for particular role,or users
hii all, my requirement is in the company table, employee field is non-mandatory only for the program manager. how to make this
hii all, my requirement is in the company table, employee field is non-mandatory only for the program manager. how to make this
How to create KEDB and what types known errors need to create in KEDB
I am able to use the List View's preview icon to view the details of an Incident in a popup window. When viewing an existing Incident in the list popup view, the form should appear as follows: Number, State ,Caller, On hold reason (only display when...
Colleagues, I was having a look at getting my service desk to use Service Operations Workspace; however, when I open the UI Builder, I see the page is read-only due to a page protection policy. This usually means it's a good idea not to edit the comp...
I would like Incidents to automatically close 3 days after they have been set to Resolved state, unless the Caller does accept the resolution, so that the system is not flooded with resolved Incidents and I can report on successfully resolved Incide...
Hi Community, How would I pass data through my UI Action to my UI Page, and then send that info to my Script Include to update selected Records? I've updated the post with my code. I have deadline on this can you please help. I am referring to follo...
We have a public knowledge base, that works fine on an old style portal. I would like to show KB articles to public so unauthorized users can read them. Using a UI page build with UI Builder. I have searched around and the only posts I can find are ...
Hello, We have upgraded the post production environment from Quebec to San Diego. Has anyone experience the following error message when booking an walk-up appointment? For further information, the error only appears when setting the appointment ty...
hi guys, I was given a sys_id but I do not know which record it is for. Is there a way for me to know which one is it? Where are now using a San Diego version of SNow
So there is a custom app with a custom app table. ACL's are setup to allow access to modules, list, form. But if someone gets the URL to a record on this table, they can go to the record (form) and it loads an empty page with empty section tabs. Why ...
Hi All, I have requirement the below requirement, if a Problem is setting to Risk Accepted the state will be set to Resolve instead of Closed & the complete button(UI action) will be availble in the resolve state to close the Problem record. I deacti...
How to create a child incident ticket in ATF test
I want to create report on all catalog items and respective approvers for the catalog items. Can anyone help me out with this?
I have 1 variable in a variable set. And this variable set is used in 100 catalog items. For 1 catalog item, "help text" in a variable(requested for) should not be there.
How to Restrict Date field that user should able to enter date between 1990-200 year if he enters 2001 its should not able to create record. and also throw error invalid date
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