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Resolved! About "Refresh Agenda Items" for CAB meetings

Agenda conditions for CAB meetings are now set to be added to the agenda items when the status of a change request is scheduled. Then, when the status of the change request record is "ScheduledAfter clicking on the "Refresh Agenda Items" link for a C...

N_Y_1014 by Tera Contributor
  • 1197 Views
  • 3 replies
  • 2 helpfuls

Has anyone successfully integrated with Ariba?

Has anyone been able (or even attempted) to integrate with Ariba? We use this as our procurement system/software, and I was wondering if there was any way to send a Service-Now generated message to Ariba to kick off an order. This may be a long shot ...

Resolved! Refresh the form in server side

Hi, I want to refresh my REQ form automatically once the request is created as the approvers in the approval tab appears only after I refresh it manually .

Hemachithra by Tera Contributor
  • 1682 Views
  • 4 replies
  • 2 helpfuls

gs.getMessage() not working in email script

Hello all, We have a service catalog with a variable that has, say, 2 options. An email script is created to get the translated versions of the drop down options in the email using gs.getMessage(). But even if I change the system language to French a...

Requirement to create onsubmit client script

I have a requirement to create a onsubmit client script  we are setting get-date using client script.If user changes the date to past then the form submission should be aborted. eg:populated date is 01/06/2022----(today date+61 days) if user changes ...

Vishali3 by Tera Contributor
  • 1869 Views
  • 5 replies
  • 1 helpfuls

Calling script include in ACL

Hi All,   I have a requirement of create a customized table with two fields called User(abc) and CMDB CI Class(windows) We need to write a function in script include that only user and class matching we should return true, Else it should look return ...

Rajamouly by Tera Expert
  • 2117 Views
  • 7 replies
  • 0 helpfuls

Unable to add an attachment using background script

Hi service now proffessionals,                          Iam trying to add an attachment to an closed incident via background scripts but iam unable to add , below is the script im using to add . can you please suggest if this script is right or any m...

ghouse by Tera Contributor
  • 943 Views
  • 2 replies
  • 0 helpfuls