Resolved! Default Change Interceptor (Models Landing page) to All
Hi All, I am trying to default the change interceptor (cards) from the Models default to ALL. I have looked at the interceptors for change and was unable to see where this is set.
Forum Posts
How to change lable instead of using configure dictionary on form?
How to change lable instead of using configure dictionary on form. I change the lable by configure dictionary and it is affecting for all extended table..so i want to avoid that.. How can I do this? Regards
How to add a filter condition variable/field to a catalog item on portal page
How to add a filter condition variable/field to a catalog item on portal page?I want to create a catalog form on a service portal, where I need to select source and condition based on source selected. as in the below snap I get options to select one...
Identify all mandatory fields in Business Rule
The Scenario is When we move the change ticket from new to peer review, need to check if mandatory fields in the change tasks are filled If the mandatory fields of the change tasks are not filled we need throw a error message Is there any prebuilt fu...
Find Duplicate Records
Hi, In my user table, I'm seeing multiple records with duplicated. Per existing info, the following fields is going to help to identify the duplicate records. 1. Name, 2. sys_id 3.email. Can you help the script with the help of same Name, Same Email...
Resolved! Getting fields from my Change Request to show up in their approval emails
I have a request to add two items to the email notification that is configured via the sysapproval_approver table. The ask is to add the category and subcategory from the Change itself into the body of the email. Now the fields available do not se...
glide.ui.ref_ac.startswith property significance
Hi All, I wanted to know the significance of this property on servicenow instance " glide.ui.ref_ac.startswith" . What if I will make it false from true and I will create a record in user perefernce table for specific table to search with conatins . ...
Resolved! About "Refresh Agenda Items" for CAB meetings
Agenda conditions for CAB meetings are now set to be added to the agenda items when the status of a change request is scheduled. Then, when the status of the change request record is "ScheduledAfter clicking on the "Refresh Agenda Items" link for a C...
Is there a way to have a pop-up notification on the ServiceNow screen when a record is created?
Is there a way to have a pop-up notification on the ServiceNow screen when a record is created?I want to receive notifications on the screen in real time, not via email.
Make assignment group and assigned to fields editable only to admin and incident manager. For others these fields should be readonly
Make assignment group and assigned to fields editable only to admin and incident manager. For others these fields should be readonly. How can I do this from client script ?
Resolved! Record Producer to generate Template and Scheduled Job all in one step
I am trying to create a record producer to give the ability to create a template and schedule a job based on that template all in one step. I am able to create the template. And I am able to create the scheduled job. But, I can't seem to fill the ...
Has anyone successfully integrated with Ariba?
Has anyone been able (or even attempted) to integrate with Ariba? We use this as our procurement system/software, and I was wondering if there was any way to send a Service-Now generated message to Ariba to kick off an order. This may be a long shot ...
ServiceNow Maximo Integration
Hi All, We need to integrate ServiceNow with Maximo. if anyone did this integration please help me Thank you!! Santosh
Resolved! Refresh the form in server side
Hi, I want to refresh my REQ form automatically once the request is created as the approvers in the approval tab appears only after I refresh it manually .
gs.getMessage() not working in email script
Hello all, We have a service catalog with a variable that has, say, 2 options. An email script is created to get the translated versions of the drop down options in the email using gs.getMessage(). But even if I change the system language to French a...
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